Suggestion for next patch

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Suggestion for next patch

Postby SilverKronos » 27 Jan 2015, 01:55

hi, since i see a lot of people crashing these days, here are my thoughts
the more patch we have, the more bug we have....

i suggested that next patch will be only correction of bug like the game crashing.
Those bug are really game breaker ...

cheers

SilverKronos
English is not my native language, so correct me if i make mistakes. thx
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Re: Suggestion for next patch

Postby Sheeo » 27 Jan 2015, 02:41

Hey SilverKronos,

We're working pretty hard to figure out why crashes happen, let me remind you that we cannot fix them without reports of what's happening. We need game logs and steps to reproduce crashes, otherwise we cannot really do anything except agree that they suck.
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Re: Suggestion for next patch

Postby codepants » 27 Jan 2015, 03:44

I like what you have to say, Sheeo.

I also want to note that since... recently... I've seen an increase both in frequency of patches and in number of bugs.

Maybe if the frequency decreased -- eg, if we tested more before releasing patches -- so the number of bugs would go down? It just seems like we release patches for patches that make more problems, which we release patches for, and so on... I know not every bug or crash is fixable... but in the past few months something changed about the way the game was updated, and it seems like it should change back.
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Re: Suggestion for next patch

Postby ckitching » 27 Jan 2015, 03:46

codepants wrote:but in the past few months something changed about the way the game was updated, and it seems like it should change back.


Correlation does not imply causation.
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Re: Suggestion for next patch

Postby codepants » 27 Jan 2015, 04:29

ckitching wrote:
codepants wrote:but in the past few months something changed about the way the game was updated, and it seems like it should change back.


Correlation does not imply causation.


Ooh, what a grand statement. It must not be the patches, then, it must be the wind.

I don't care about the cause, I want a playable game. I would even stand for *no* patches if that meant everything worked as well as it did a year ago.

I love everything the team is doing. I love the game. I'm just saying, I'd be okay with slowing down the rate of patches if that meant the game was more playable.

(note the "if," Mr. Grand Statements)
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Re: Suggestion for next patch

Postby Xinnony » 27 Jan 2015, 04:41

SilverKronos wrote:hi, since i see a lot of people crashing these days, here are my thoughts
the more patch we have, the more bug we have....

i suggested that next patch will be only correction of bug like the game crashing.
Those bug are really game breaker ...

cheers

SilverKronos


Me too and my friend, have a freeze some time, never have this problem before the patch.
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Re: Suggestion for next patch

Postby Gorton » 27 Jan 2015, 21:36

cannot fix them without reports of what's happening
"who is this guy, he didnt play gpg or what?" - RA_ZLO

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Re: Suggestion for next patch

Postby codepants » 28 Jan 2015, 03:56

Gorton wrote:
cannot fix them without reports of what's happening


So you're saying that when you do pre-release testing, everything works perfectly without any new bugs?

Out of curiosity, how much testing do you do? Not looking to judge or criticize, just curious.
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Re: Suggestion for next patch

Postby Xinnony » 28 Jan 2015, 05:11

codepants wrote:
Gorton wrote:
cannot fix them without reports of what's happening


So you're saying that when you do pre-release testing, everything works perfectly without any new bugs?

Out of curiosity, how much testing do you do? Not looking to judge or criticize, just curious.


Lol, exactly !
The Lobby have lot of bug too, it is impossible to miss.
There just has not been a test.
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Re: Suggestion for next patch

Postby IceDreamer » 28 Jan 2015, 06:52

Contrary to what Xinnony believes, we do hours and hours of testing. A lot of the trouble recently has been that a lot of the stuff being changed was only test-able once we were able to connect in multiplayer mode on the devserver, so while everything was working nicely locally, the testing on devserver was less thorough (Though still thorough!). If you check the Github issue history, you'll see that before the patch, every couple of days a whole bunch of issues would be spammed up, that's the results of a day's testing.

Another problem we've had is the sheer amount of code being changed in the lobby under the hood to make it a bit easier for developers to keep on top going forwards. It was always going to get worse before it got better, though we had hoped not this much. One unforeseen circumstance was lobby mods people use hooking into code that was made defunct, which caused some issues. Another thing noticed is that, given the increased scrutiny from the community post-patch, a lot of bugs in the lobby are being reported as though they are new, when in fact it turns out they are not, and were there previously.

Everyone's been hard at work fixing all the regressions, improving the code, and improving the visuals behind the lobby, as well as the server backend, over the past few weeks so that the next patch (Which is coming soon-ish!) will be focused on getting the lobby and server working really, really smoothly, as well as a handful of fixes to the actual game (For example, Cybran engineer build graphics adjustments which were suggested, reclaim per second being shown in the panel, etc).

As far as the hard crashes people are reporting... I don't know enough about it personally, but Sheeo's trying to figure out the cause. It's a tricky one imo, because though I've looked at the game logs, nothing really gets logged when the sim outright crashes, which makes tracking down the cause really hard.
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