Unable to recieve FAF activation E-Mail [SOLVED]

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Unable to recieve FAF activation E-Mail

Postby Tarnished Knight » 18 Jun 2020, 16:29

I feel embarrassed to have to ask for assistance, but I am unable to get a confirmation E-mail for a FAF account.

To confirm, I have checked the following:

- Checked whitelisting. Not normally a problem, but I have added the "admin" and "support" emails in the faforever com domain as well as the faforever com domain itself
- Checked Spam - folder empty
- Checked Trash - folder empty
- Checked the use of an alternate E-Mail address - no email received
- The registration system seemed to be fine with my choice of user name
- Checked the FAF system status which shows is systems operational

Have I missed anything, or would an admin be able to resolve the matter for me?

Many thanks in advance
Tarnished Knight
 
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Re: Unable to recieve FAF activation E-Mail

Postby FtXCommando » 19 Jun 2020, 02:59

https://discord.gg/QsAF4zB

Easier to ask on the Discord as only a few people have the ability to deal with email issues (global mods, brutus)

Common issue relates to email provider, worst case try to make a gmail account for signing up as it doesn’t seem to have any issues.
Are you upset? Are you happy? Are you a FAF Player? Come to the PC Discord and share your thoughts and build the community!

https://discord.gg/Y2dGU8X
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Re: Unable to recieve FAF activation E-Mail  [SOLVED]

Postby Tarnished Knight » 19 Jun 2020, 08:36

Many thanks for reaching out about this FtXCommando. I took your suggestion about the gmail account and it worked like a charm. Thank you again for your help.
Tarnished Knight
 
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