Help! Can not log in!

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Help! Can not log in!

Postby cruken » 21 Apr 2019, 16:12

Hello,

I have a trouble with login. I insert the correct password but login is not successful, i changed password too but nothing.
The account is locked, i need to talk to an admin.

Thank you,

cruken
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Re: Help! Can not log in!

Postby Geosearchef » 21 Apr 2019, 16:55

Make sure to use your username, not your email to log in. Can you log in using that on the website (faforever.com)?
Developer, Server Admin, ICE, currently working on Team Matchmaking, FAF Client
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Re: Help! Can not log in!

Postby cruken » 21 Apr 2019, 18:20

Geosearchef wrote:Make sure to use your username, not your email to log in. Can you log in using that on the website (faforever.com)?


Yes, I wrote the e mail as username.

Now writing my username 'cruken' i get back this message:

You are banned from FAF. Reason : Auto-banned because of fraudulent login attempt

thank you
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