Server disconnecting

[n00blet]

Hi,

After I changed routers, I keep getting FAF error messages that say: "FA Server down. The server is down for maintenance. The program will exit now." Only button is "OK" on dialog.

The messages appear at what seems to be random, whether I am joined a game or not. If I am within a game when the message appears, I am disconnected from all the people in the game and I have to restart FAF.

Edit: To clarify, I only get disconnected while in FAF lobby/supcom lobby. The actual in-game part of supcom works perfectly fine.

I let FAF through the firewall and I am 99% sure that my ports are forwarded correctly but none of this fixed the problem. It crashes while I am not joined a game so it is not power lobby like some have suggested.

So I ran Wireshark and I noticed it captured a bunch of stuff before I was forced to disconnect. I have no idea what it means so I was hoping someone would be able to interpret it and tell me what the problem is. I can post the whole log if it might help. If not that, then maybe if someone has access to the FAF lobby source, they could tell me under what conditions that error is supposed to show up. I can even look at the code if I had access to it...

http://s8.postimage.org/vdzg2h243/Capture.png

[n00blet]

Bump.

Still a problem...

[Ze_PilOt]

The connection to the server is a standard TCP connection, nothing fanzy.

are you on wifi ?

[n00blet]

Yes I am, but I can confirm 100% that the wifi connection is not the problem. The connection is still working when FAF dies and I can simply rejoin FAF by pressing "Ok" and restarting by clicking the icon.

[Ze_PilOt]

That doesn't mean that the wifi connection is NOT the problem, it can be out for a moment.

[n00blet]

Thanks for the help ZeP but I am sure it is not the wifi connection because my connection never drops in game, but while in the FAF lobby, I am disconnected every 4 - 5 minutes. While I am waiting in FAF lobby, I am still browsing the web and after the disconnect message I can still do this so I don't think the wifi connection is dropping.

Another important thing I forgot to mention is that sometimes I am in chat, I will get that dialog box (since it is modal I can't click anywhere else in FAF), but if I leave the dialog box open, I can still see people talking in chat in the background, so the connection still seems to be active.

I know it may not help or it may be too vague, but can you do a search in the source code (of FAF or whatever is running on the server) for the exact string: "FAF Server down. The server is down for maintenance. The program will exit now.". It might help to know what checks it fails to trigger that dialog box.

Thanks.

Shardul

[ToejamS]

That is strange. I find the netcode for FAF lobby to be bullet proof compared to gpgnet. Does this happen to gpgnet? The fact that you can connect means that the ports are correctly forwarded. The fact that it drops means that packets are getting lost.
http://en.wikipedia.org/wiki/Packet_loss

The only time I have ever experienced faf server dropping is when I using torrents. I have a cheapo router that my ISP suggested is having memory leaks.

Have/can you try an ethernet cable for a while. If this stops the drops then the issue is indeed wireless interference. It could be anything from your next door neigbour using a microwave to an electric drill.

[n00blet]

It doesn't happen in gpgnet although I don't play much there because of the different balance so it is worth a check. I will probably try and move to ethernet and see what happens and update here if that does not fix anything.

Thanks for the help.

[n00blet]

Just tried it on my desktop with an ethernet connection. Same problem happens as when on a wireless connection.

If it was packet loss, wouldn't my connection in-game be affected too (Desyncs and such)? I don't have any problem at all in game so now I am wondering what the problem is...no chance I could get access to the FAF source right?

[Ze_PilOt]

I'm using the QT TCP protocol, so there is really nothing fancy in it.

http://doc.qt.nokia.com/4.7-snapshot/qtnetwork.html