Cannot host game nor update

[IceDreamer]

Recently I logged in and tried to host a normal game, it gets to the small updating window saying FAFGAMEDATA, then stops responding. Once recovered, I get 'The file wasn't properly sent by the server. Try again later'. Oddly, when I log into FaF and switch to the Find Games tab, the Create Custom Game area is totally empty, and slowly fills up with the buttons over about a minute and a half. A couple of times I have simply switched to the tab, and after loading the buttons the program stops responding anyway, though it recovered about 30 seconds later, then went on to crash and recover and fail to download. I have reinstalled with no fix. WTF is going on?!

[Ze_PilOt]

You have some connection problems probably.

Do a tracert www.faforever.com in a command line (search google about that), and email whatever provider is blocking the way.

[IceDreamer]

Code: Select all

  1     1 ms     1 ms     1 ms  oa-res-16-253.wireless.abdn.ac.uk [137.50.16.253
]
  2     1 ms     1 ms     1 ms  imsgw-ewgw-wireless.abdn.ac.uk [137.50.0.29]
  3     1 ms     1 ms     1 ms  imsgw-fhgw-wireless.abdn.ac.uk [137.50.0.26]
  4     7 ms     1 ms     1 ms  gi4-6.aber-ban2.ja.net [146.97.128.13]
  5     8 ms     5 ms     7 ms  ge3-3-0.glas-sbr1.ja.net [146.97.35.113]
  6     *        *        *     Request timed out.
  7     *        *        *     Request timed out.
  8     *        *        *     Request timed out.
  9     *        *        *     Request timed out.
10     *        *        *     Request timed out.
11     *        *        *     Request timed out.
12     *        *        *     Request timed out.
13     *        *        *     Request timed out.
14     *        *        *     Request timed out.
15     *        *        *     Request timed out.
16     *        *        *     Request timed out.
17     *        *        *     Request timed out.
18     *        *        *     Request timed out.
19     *        *        *     Request timed out.
20     *        *        *     Request timed out.
21     *        *        *     Request timed out.
22     *        *        *     Request timed out.
23     *        *        *     Request timed out.
24     *        *        *     Request timed out.
25     *        *        *     Request timed out.
26     *        *        *     Request timed out.
27     *        *        *     Request timed out.
28     *        *        *     Request timed out.
29     *        *        *     Request timed out.
30     *        *        *     Request timed out.

No luck I'm afraid, it deadends at a server I cannot identify. I am connecting from my Uni room, but Steam and all my other gaming services work... Any suggestions?

[Ze_PilOt]

Here is the contact of the problematic router :

http://whois.domaintools.com/ja.net

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Reverse Whois:
"The JNT Association trading as JANET(UK)"
Email Search:
[email protected]

Registrant:
The JNT Association trading as JANET(UK)
   Lumen House, Library Avenue
   Harwell Science and Innovation Campus
   Didcot, Oxfordshire OX11 0SG
   UK

   Domain Name: JA.NET

   Administrative Contact, Technical Contact:
      Shaw, Damien               
      JANET(UK)
      Network Operations Centre
      100 Gray's Inn Road
      London WC1X 8AL
      UK
      +44 20 7269 2720 fax: +44 1235 822 397

   Record expires on 18-May-2019.
   Record created on 17-May-1991.

   Domain servers in listed order:

   NS0.JA.NET                   193.63.94.20
   NS1.JA.NET                   194.81.227.226
   NS2.JA.NET                   193.63.105.17
   NS4.JA.NET                   193.62.157.66
   NS1.SURFNET.NL

Maybe your steam route is not going through that router.

[ColonelSheppard]

use TOR for FAF to get that sever out of your internet routing or reconnect your Router a few times (sometimes you get a new one too then)

[IceDreamer]

I don't understand...

A - What can I do? E-Mail them and say 'Why are you blocking this?' ??
B - How come I can connect to the server, the website, the forums, the chat, but not download the file? It is all in the same place...

[Ze_PilOt]

That server must drop packets. So you get frequent disconnections, no idea, I'm not a network specialist, but a router timing out can only bring problems.

There is no problem in the FAF server, so only your internet compagny/that guy can fix it.

[ColonelSheppard]

That server must drop packets.

that one


however, routing is not a static thing so did you try restarting your router a few times? you get new ip and sometimes a new routing if you got the right moment

when i have the problem (yeah ZeP i'm still fucked by mediways) i use this, works always
https://www.torproject.org/

but you need some computer knowledge cause FAF does basicly not like proxies obviously (and Tor does not like other apps than firefox ) , however, you also need that program (or something similar) if you want to do that

but rly, try that router thing before

[IceDreamer]

I'm at Uni, I have no access to the router.

If it drops packets, how come connecting to and chatting in the server is fine? How come it takes ages to load up the 'Buttons' for creating a custom game?

At the very least, since it won't let me get my game up to date, can you PM me a link to a download of the appropriate files I need to manually replace in my file system?

EDIT: Also, since when did random packet loss cause a local exe to stop responding?

Tried again, finally got a log:

Update started at 2012-09-18 14:59:51
Using game path: E:\Forged Alliance\Supreme Commander - Forged Alliance
Using appdata: C:\ProgramData\FAForever
Connected to update server at 2012-09-18 14:59:51
lua.scd digest is 5cdd99bddafa38f0873bd11dd353055a
writeToServer(GET_FILES_TO_UPDATE, [FAF])
handleAction(LIST_FILES_TO_UP) - 238 bytes
Files to update: [ForgedAlliance.exe, init_faf.lua, init_ladder1v1.lua, GDFBinary.dll, SupComDataPath.lua]
writeToServer(UPDATE, [bin, init_faf.lua, 16da7063ae3309c154a2c544f559b3a9])
writeToServer(UPDATE, [bin, SupComDataPath.lua, 55ac1ef97845f2291da64b830299331e])
writeToServer(UPDATE, [bin, init_ladder1v1.lua, ea96ac9cec88af29c08556c96465acfe])
writeToServer(UPDATE, [bin, ForgedAlliance.exe, b8154ebd59525800b58b87bf0b1a6ba9])
writeToServer(UPDATE, [bin, GDFBinary.dll, 3fc9e7684d150da5c51db71d2399f316])
handleAction(UP_TO_DATE) - 52 bytes
file : init_faf.lua
init_faf.lua is up to date.
handleAction(UP_TO_DATE) - 64 bytes
file : SupComDataPath.lua
SupComDataPath.lua is up to date.
handleAction(UP_TO_DATE) - 64 bytes
file : init_ladder1v1.lua
init_ladder1v1.lua is up to date.
handleAction(UP_TO_DATE) - 64 bytes
file : ForgedAlliance.exe
ForgedAlliance.exe is up to date.
handleAction(UP_TO_DATE) - 54 bytes
file : GDFBinary.dll
GDFBinary.dll is up to date.
Updates applied successfully.
writeToServer(GET_FILES_TO_UPDATE, [FAFGAMEDATA])
handleAction(LIST_FILES_TO_UP) - 74 bytes
Files to update: [faforever.faf]
writeToServer(UPDATE, [gamedata, faforever.faf, ad954f37e448ab532062dca972f54a07])
handleAction(SEND_PATCH_URL) - 316 bytes
Failed to update file :'(
TIMEOUT: UpdaterTimeout(('Connection timed out while waiting for data.',))
Disconnected from server at 2012-09-18 15:01:05

[Ze_PilOt]

Actually I can set some proxy settings in the lobby if it helps some of you.

I have no idea why some things fails and some doesn't.
I guess it's a matter of tolerance to packet loss. Again, I'm not a tech guy

You can always try to clear your caches (in settings menu) to be sure that a file is not corrupted.