Error when joining games/FAQ's didn't help

This is for troubleshooting of problems with the FAF client and Forged Alliance game.

Moderator: PhilipJFry

Error when joining games/FAQ's didn't help

Postby TheAchaeanConfed » 10 Mar 2020, 21:23

Hello, fellow commanders!

Whenever I find a matchmade game or attempt to join/make a lobby I get the attached error message. I tried to do the fixes in the FAQ. I whitelisted FAF, gave all permissions possible to the FAF folder, the one thing I haven't done was delete the game data (b/c I couldn't find that setting in downlord's FAF client). Do you guys have any ideas on how to fix these issues?

Error_Report.txt
Error report
(2.41 KiB) Downloaded 37 times
TheAchaeanConfed
 
Posts: 4
Joined: 10 Mar 2020, 20:49
Has liked: 0 time
Been liked: 0 time
FAF User Name: TheAchaeanConfed

Re: Error when joining games/FAQ's didn't help

Postby PhilipJFry » 10 Mar 2020, 21:39

please post a complete client log
cats>dogs
post logs
User avatar
PhilipJFry
Supreme Commander
 
Posts: 2635
Joined: 23 Mar 2016, 21:16
Location: Austria
Has liked: 232 times
Been liked: 348 times
FAF User Name: PhilipJFry

Re: Error when joining games/FAQ's didn't help

Postby TheAchaeanConfed » 10 Mar 2020, 22:39

Is it this Log file? If not what should it's name be
Attachments
downlords-faf-client.log
(116.35 KiB) Downloaded 49 times
TheAchaeanConfed
 
Posts: 4
Joined: 10 Mar 2020, 20:49
Has liked: 0 time
Been liked: 0 time
FAF User Name: TheAchaeanConfed

Re: Error when joining games/FAQ's didn't help

Postby TheAchaeanConfed » 14 Mar 2020, 23:48

Screenshot (78).png
Screenshot (78).png (99.07 KiB) Viewed 1857 times

Also this screenshot might be useful, but I don't know
TheAchaeanConfed
 
Posts: 4
Joined: 10 Mar 2020, 20:49
Has liked: 0 time
Been liked: 0 time
FAF User Name: TheAchaeanConfed

Re: Error when joining games/FAQ's didn't help

Postby PhilipJFry » 15 Mar 2020, 11:17

Code: Select all
java.util.concurrent.CompletionException: com.github.nocatch.NoCatchException: java.io.IOException: Cannot run program "/" (in directory "C:\ProgramData\FAForever\bin"): CreateProcess error=5, Access is denied

i'll go with antivirus blocking the client
cats>dogs
post logs
User avatar
PhilipJFry
Supreme Commander
 
Posts: 2635
Joined: 23 Mar 2016, 21:16
Location: Austria
Has liked: 232 times
Been liked: 348 times
FAF User Name: PhilipJFry

Re: Error when joining games/FAQ's didn't help

Postby TheAchaeanConfed » 16 Mar 2020, 01:16

I used the folders and permissions guide and gave all of the listed folders all the possible permissions, and gave the same folders in the windows defender screenshot whitelist status on Norton, and no dice. I then quickly disabled folder protection and the real-time scan features to see if that helped at all, and it still did not do anything. Can you think of anywhere where I made a mistake?

Screenshot (79).png
Screenshot (79).png (37.54 KiB) Viewed 1698 times

Screenshot (80).png
Screenshot (80).png (36.87 KiB) Viewed 1698 times
TheAchaeanConfed
 
Posts: 4
Joined: 10 Mar 2020, 20:49
Has liked: 0 time
Been liked: 0 time
FAF User Name: TheAchaeanConfed


Return to Tech Support

Who is online

Users browsing this forum: No registered users and 1 guest