customer error

This is for troubleshooting of problems with the FAF client and Forged Alliance game.

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customer error

Postby DrAnd » 21 Oct 2019, 14:15

the client with a lot of errors doesn’t work for me, help with the solution of the problem logs I attach.
Attachments
downlords-faf-client.log
(223.75 KiB) Downloaded 21 times
DrAnd
 
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Re: customer error

Postby DrAnd » 21 Oct 2019, 14:35

java.util.concurrent.CompletionException: java.net.ConnectException: Connection timed out: connect
at java.base/java.util.concurrent.CompletableFuture.encodeThrowable(Unknown Source)
at java.base/java.util.concurrent.CompletableFuture.completeThrowable(Unknown Source)
at java.base/java.util.concurrent.CompletableFuture$UniAccept.tryFire(Unknown Source)
at java.base/java.util.concurrent.CompletableFuture.postComplete(Unknown Source)
at java.base/java.util.concurrent.CompletableFuture.completeExceptionally(Unknown Source)
at com.faforever.client.task.CompletableTask.lambda$new$1(CompletableTask.java:17)
at javafx.base/com.sun.javafx.event.CompositeEventHandler.dispatchBubblingEvent(Unknown Source)
at javafx.base/com.sun.javafx.event.EventHandlerManager.dispatchBubblingEvent(Unknown Source)
at javafx.base/com.sun.javafx.event.EventHandlerManager.dispatchBubblingEvent(Unknown Source)
at javafx.base/com.sun.javafx.event.BasicEventDispatcher.dispatchEvent(Unknown Source)
at javafx.base/com.sun.javafx.event.EventDispatchChainImpl.dispatchEvent(Unknown Source)
at javafx.base/com.sun.javafx.event.EventUtil.fireEventImpl(Unknown Source)
at javafx.base/com.sun.javafx.event.EventUtil.fireEvent(Unknown Source)
at javafx.base/javafx.event.Event.fireEvent(Unknown Source)
at javafx.graphics/javafx.concurrent.EventHelper.fireEvent(Unknown Source)
at javafx.graphics/javafx.concurrent.Task.fireEvent(Unknown Source)
at javafx.graphics/javafx.concurrent.Task.setState(Unknown Source)
at javafx.graphics/javafx.concurrent.Task$TaskCallable.lambda$call$2(Unknown Source)
at javafx.graphics/com.sun.javafx.application.PlatformImpl.lambda$runLater$9(Unknown Source)
at java.base/java.security.AccessController.doPrivileged(Native Method)
at javafx.graphics/com.sun.javafx.application.PlatformImpl.lambda$runLater$10(Unknown Source)
at javafx.graphics/com.sun.glass.ui.InvokeLaterDispatcher$Future.run(Unknown Source)
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Re: customer error

Postby DrAnd » 21 Oct 2019, 15:23

java.util.concurrent.CompletionException: java.util.concurrent.ExecutionException: org.springframework.web.client.ResourceAccessException: I/O error on GET request for "https://api.faforever.com/featuredMods/0/files/latest": Connect to api.faforever.com:443 [api.faforever.com/148.251.238.131] failed: Connection timed out: connect; nested exception is org.apache.http.conn.HttpHostConnectException: Connect to api.faforever.com:443 [api.faforever.com/148.251.238.131] failed: Connection timed out: connect
at java.base/java.util.concurrent.CompletableFuture.encodeThrowable(Unknown Source)
at java.base/java.util.concurrent.CompletableFuture.completeThrowable(Unknown Source)
at java.base/java.util.concurrent.CompletableFuture$UniAccept.tryFire(Unknown Source)
at java.base/java.util.concurrent.CompletableFuture.postComplete(Unknown Source)
at java.base/java.util.concurrent.CompletableFuture.completeExceptionally(Unknown Source)
at com.faforever.client.task.CompletableTask.lambda$new$1(CompletableTask.java:17)
at javafx.base/com.sun.javafx.event.CompositeEventHandler.dispatchBubblingEvent(Unknown Source)
at javafx.base/com.sun.javafx.event.EventHandlerManager.dispatchBubblingEvent(Unknown Source)
at javafx.base/com.sun.javafx.event.EventHandlerManager.dispatchBubblingEvent(Unknown Source)
at javafx.base/com.sun.javafx.event.BasicEventDispatcher.dispatchEvent(Unknown Source)
at javafx.base/com.sun.javafx.event.EventDispatchChainImpl.dispatchEvent(Unknown Source)
at javafx.base/com.sun.javafx.event.EventUtil.fireEventImpl(Unknown Source)
at javafx.base/com.sun.javafx.event.EventUtil.fireEvent(Unknown Source)
at javafx.base/javafx.event.Event.fireEvent(Unknown Source)
at javafx.graphics/javafx.concurrent.EventHelper.fireEvent(Unknown Source)
at javafx.graphics/javafx.concurrent.Task.fireEvent(Unknown Source)
at javafx.graphics/javafx.concurrent.Task.setState(Unknown Source)
at javafx.graphics/javafx.concurrent.Task$TaskCallable.lambda$call$2(Unknown Source)
at javafx.graphics/com.sun.javafx.application.PlatformImpl.lambda$runLater$9(Unknown Source)
at java.base/java.security.AccessController.doPrivileged(Native Method)
at javafx.graphics/com.sun.javafx.application.PlatformImpl.lambda$runLater$10(Unknown Source)
at javafx.graphics/com.sun.glass.ui.InvokeLaterDispatcher$Future.run(Unknown Source)
at javafx.graphics/com.sun.glass.ui.win.WinApplication._runLoop(Native Method)
at javafx.graphics/com.sun.glass.ui.win.WinApplication.lambda$runLoop$3(Unknown Source)
at java.base/java.lang.Thread.run(Unknown Source)
Caused by: java.util.concurrent.ExecutionException: org.springframework.web.client.ResourceAccessException: I/O error on GET request for "https://api.faforever.com/featuredMods/0/files/latest": Connect to api.faforever.com:443 [api.faforever.com/148.251.238.131] failed: Connection timed out: connect; nested exception is org.apache.http.conn.HttpHostConnectException: Connect to api.faforever.com:443 [api.faforever.com/148.251.238.131] failed: Connection timed out: connect
at java.base/java.util.concurrent.CompletableFuture.reportGet(Unknown Source)
at java.base/java.util.concurrent.CompletableFuture.get(Unknown Source)
at com.faforever.client.patch.SimpleHttpFeaturedModUpdaterTask.call(SimpleHttpFeaturedModUpdaterTask.java:55)
at com.faforever.client.patch.SimpleHttpFeaturedModUpdaterTask.call(SimpleHttpFeaturedModUpdaterTask.java:25)
at javafx.graphics/javafx.concurrent.Task$TaskCallable.call(Unknown Source)
at java.base/java.util.concurrent.FutureTask.run(Unknown Source)
at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
... 1 more
Caused by: org.springframework.web.client.ResourceAccessException: I/O error on GET request for "https://api.faforever.com/featuredMods/0/files/latest": Connect to api.faforever.com:443 [api.faforever.com/148.251.238.131] failed: Connection timed out: connect; nested exception is org.apache.http.conn.HttpHostConnectException: Connect to api.faforever.com:443 [api.faforever.com/148.251.238.131] failed: Connection timed out: connect
at org.springframework.web.client.RestTemplate.doExecute(RestTemplate.java:744)
at org.springframework.security.oauth2.client.OAuth2RestTemplate.doExecute(OAuth2RestTemplate.java:128)
at org.springframework.web.client.RestTemplate.execute(RestTemplate.java:670)
at org.springframework.web.client.RestTemplate.getForObject(RestTemplate.java:311)
at com.faforever.client.api.FafApiAccessorImpl.getPage(FafApiAccessorImpl.java:625)
at com.faforever.client.api.FafApiAccessorImpl.getPage(FafApiAccessorImpl.java:612)
at com.faforever.client.api.FafApiAccessorImpl.getMany(FafApiAccessorImpl.java:602)
at com.faforever.client.api.FafApiAccessorImpl.getFeaturedModFiles(FafApiAccessorImpl.java:315)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.base/java.lang.reflect.Method.invoke(Unknown Source)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:343)
at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:198)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:163)
at org.springframework.cache.interceptor.CacheInterceptor.lambda$invoke$0(CacheInterceptor.java:53)
at org.springframework.cache.interceptor.CacheAspectSupport.invokeOperation(CacheAspectSupport.java:365)
at org.springframework.cache.interceptor.CacheAspectSupport.execute(CacheAspectSupport.java:420)
at org.springframework.cache.interceptor.CacheAspectSupport.execute(CacheAspectSupport.java:345)
at org.springframework.cache.interceptor.CacheInterceptor.invoke(CacheInterceptor.java:61)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:212)
at com.sun.proxy.$Proxy69.getFeaturedModFiles(Unknown Source)
at com.faforever.client.remote.FafService.getFeaturedModFiles(FafService.java:240)
at com.faforever.client.remote.FafService$$FastClassBySpringCGLIB$$6c91c77e.invoke(<generated>)
at org.springframework.cglib.proxy.MethodProxy.invoke(MethodProxy.java:218)
at org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.invokeJoinpoint(CglibAopProxy.java:749)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:163)
at org.springframework.aop.interceptor.AsyncExecutionInterceptor.lambda$invoke$0(AsyncExecutionInterceptor.java:115)
at org.springframework.aop.interceptor.AsyncExecutionAspectSupport.lambda$doSubmit$3(AsyncExecutionAspectSupport.java:276)
at java.base/java.util.concurrent.CompletableFuture$AsyncSupply.run(Unknown Source)
... 3 more
Caused by: org.apache.http.conn.HttpHostConnectException: Connect to api.faforever.com:443 [api.faforever.com/148.251.238.131] failed: Connection timed out: connect
at org.apache.http.impl.conn.DefaultHttpClientConnectionOperator.connect(DefaultHttpClientConnectionOperator.java:156)
at org.apache.http.impl.conn.PoolingHttpClientConnectionManager.connect(PoolingHttpClientConnectionManager.java:374)
at org.apache.http.impl.execchain.MainClientExec.establishRoute(MainClientExec.java:393)
at org.apache.http.impl.execchain.MainClientExec.execute(MainClientExec.java:236)
at org.apache.http.impl.execchain.ProtocolExec.execute(ProtocolExec.java:186)
at org.apache.http.impl.execchain.RetryExec.execute(RetryExec.java:89)
at org.apache.http.impl.execchain.RedirectExec.execute(RedirectExec.java:110)
at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:185)
at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:83)
at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:56)
at org.springframework.http.client.HttpComponentsClientHttpRequest.executeInternal(HttpComponentsClientHttpRequest.java:87)
at org.springframework.http.client.AbstractBufferingClientHttpRequest.executeInternal(AbstractBufferingClientHttpRequest.java:48)
at org.springframework.http.client.AbstractClientHttpRequest.execute(AbstractClientHttpRequest.java:53)
at org.springframework.web.client.RestTemplate.doExecute(RestTemplate.java:735)
... 33 more
Caused by: java.net.ConnectException: Connection timed out: connect
at java.base/java.net.DualStackPlainSocketImpl.connect0(Native Method)
at java.base/java.net.DualStackPlainSocketImpl.socketConnect(Unknown Source)
at java.base/java.net.AbstractPlainSocketImpl.doConnect(Unknown Source)
at java.base/java.net.AbstractPlainSocketImpl.connectToAddress(Unknown Source)
at java.base/java.net.AbstractPlainSocketImpl.connect(Unknown Source)
at java.base/java.net.PlainSocketImpl.connect(Unknown Source)
at java.base/java.net.SocksSocketImpl.connect(Unknown Source)
at java.base/java.net.Socket.connect(Unknown Source)
at org.apache.http.conn.ssl.SSLConnectionSocketFactory.connectSocket(SSLConnectionSocketFactory.java:368)
at org.apache.http.impl.conn.DefaultHttpClientConnectionOperator.connect(DefaultHttpClientConnectionOperator.java:142)
... 46 more
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Re: customer error

Postby Little Miss Murder » 21 Oct 2019, 18:30

Listen, the customer is always right.
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Re: customer error

Postby DrAnd » 22 Oct 2019, 13:24

Little Miss Murder wrote:Listen, the customer is always right.

but how can I solve the problem if I know that he is right
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Re: customer error

Postby Katharsas » 23 Oct 2019, 20:22

What exactly does not work? Can you not login? Does it not start the client? Or what?

From the log it looks like it has trouble with your network. Cannot seem to connect via https. Are you in a special place (corporate network)?
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Re: customer error

Postby DrAnd » 27 Oct 2019, 18:16

Katharsas wrote:What exactly does not work? Can you not login? Does it not start the client? Or what?

From the log it looks like it has trouble with your network. Cannot seem to connect via https. Are you in a special place (corporate network)?


problems of this kind, the client turns on, but does not connect to network games, does not look for network games, errors connecting to the chat, it also pops up a window, it is not possible to join corporate games, it was not possible to save replay, it was not possible to connect. I play home with a Wi-Fi network. before the problems started, the client hung up, I closed it urgently and the problems started, then the update came and nothing changed.
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