Issues with 1v1 Ranked games?

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Issues with 1v1 Ranked games?

Postby TestPlay » 22 Jun 2019, 12:20

Does anybody have any problems getting a ranked game recently?

I had 2 ranked games which desynced right at the beginning yesterday, and I was informed that the game could still go on despite some files being "changed".
I have tried searching today but all I can see is that 1v1 ranked matches are available but I am not being able to get a game?
My custom games are working perfectly fine though.

Could I have any idea on what is going on and if there is any way to go about resolving this?
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Re: Issues with 1v1 Ranked games?

Postby Voodoo » 22 Jun 2019, 12:27

I tried to play a 1vs1 ladder match with testplay today and we couldn't find us. I also can't see him searching. We tried it many times and also waited for many minutes. We both used downlords client with the new update.
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Re: Issues with 1v1 Ranked games?

Postby Gorton » 23 Jun 2019, 00:14

Moved to tech support; if people have similar issues please post here with both sides logs if possible
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Re: Issues with 1v1 Ranked games?

Postby Dro » 23 Jun 2019, 00:34

every game you found you desynced. Try fresh install or at the very least del ur .prefs.
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Re: Issues with 1v1 Ranked games?

Postby TestPlay » 23 Jun 2019, 14:02

I tried to search for a ranked game today and I was surprised to find that I could get a game easily and that there were no issue(s)?

The problems seems to be somewhat resolved already? :o
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Re: Issues with 1v1 Ranked games?

Postby Louvegarde » 23 Jun 2019, 14:12

Hello,

We've fixed an issue with ladder game recently on the server that had been sleeping for a very long time.
Normally, the server tries to find fair opponents, but if there ain't any, it widens the bracket every X minute until an opponent in that bracket is found and matched with you, even if it's not fair. That means the more you wait, the more chances you have to find a game, but the more chances you have that that game will be unfair too because of a lack of players of your rating.

The issue was that this was not coded properly, and actually worked backwards. The bracket started very wide and the progressively narrowed - the opposite of what it should have been. That means the server used to match you really fast with really unfair picks, or else make you wait for a very long time until the bracket was so narrow that you couldn't match with anyone except someone with your exact rating.

Since we fixed that, finding a ladder game may take a bit longer because the server actually tries finding someone of your level first before catapulting you into an unfair game like it used to.

(However this doesn't explain the desyncs - I think those are related to a problem on your side rather than on ours, to be honest)
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Re: Issues with 1v1 Ranked games?

Postby TestPlay » 24 Jun 2019, 15:04

The desyncs probably happened because the files "kept changing" when I watched many replays without playing ranked games for awhile?

I am not sure on how I searched and managed get a ranked game though?
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