Unable to Log in

This is for troubleshooting of problems with the FAF client and Forged Alliance game.

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Unable to Log in

Postby pukster » 24 Aug 2012, 01:40

Until recently, I had no problem logging into FAF. Now, I get presented with a warning like so

It seems like you are missing some important DLL.
Please install
http://www.microsoft.com/en-us/download ... px?id=8328 and
http://www.microsoft.com/en-us/download ... x?id=17851

You probably have to restart your computer after installing them.

Please visit this link case of problems:
viewforum.php?f=3

but installing those two did not fix the problem. Neither did updating windows. I have two other computers on this network, and both of them run FAF fine. How could it be that all of a sudden this computer can't run FAF? Is anyone else having this problem?
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Re: Unable to Log in

Postby Ze_PilOt » 24 Aug 2012, 08:24

See, that's what happen when I remove the framework thingy in the installer :)

You need framework NET 4.0 up and running. You have to restart your computer after doing that.
Nossa wrote:I've never played GPG or even heard of FA until FAF started blowing up.
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Re: Unable to Log in

Postby pukster » 31 Aug 2012, 23:09

Ze_PilOt wrote:See, that's what happen when I remove the framework thingy in the installer :)

You need framework NET 4.0 up and running. You have to restart your computer after doing that.


Thanks. Turns out, installing NET 4.0 is not trivial. You win this round Microsoft...but you will rue the very day...
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Re: Unable to Log in

Postby TerrorMachine » 01 Sep 2012, 20:16

Same problem here ...

i have updated my Windows 7 and FAF doenst work anymore.

I have installed again NET 4.0 Framework and Microsoft Visual C++ 2010 and restart a lot of times etc....

I have not many ideas to do at the moment. Pls help.

Regards TerrorMachine...
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Re: Unable to Log in

Postby TerrorMachine » 02 Sep 2012, 00:01

Fixed with the new update of faf. Dont know yet what happened. Thanks for all Ze_Pilot.
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Re: Unable to Log in

Postby Ze_PilOt » 02 Sep 2012, 00:52

What new update !? Im not even at home :)
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Re: Unable to Log in

Postby pukster » 02 Sep 2012, 01:56

I just reformatted my Hard Drive.
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Re: Unable to Log in

Postby R3incarna » 05 Sep 2012, 12:21

hi,
looks like i almost have the same problem, but i don't know how to fix it...

when i try to login i get almost the same error message as pukster, just with a different link.

www.microsoft.com/download/en/confirmation.aspx?id=8328
www.microsoft.com/en-us/download/details.aspx?id=17851


i downloaded both and installed them, but the error message is still showing up, when i try to log in.

meanwhile i also installed c++ 2005 and 2008. and i have both versions, x64 and x86 installed, just to make sure ^^

i'm trying to install the FAF lobby version 580 and i run windows 7 ultimate, 64bit.
hope u can help :) greetz
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Re: Unable to Log in

Postby pukster » 05 Sep 2012, 20:36

I too was running windows 7 ultimate. I am a linux guy so naturally I blame M$ for all of this. Thing is, I tried everything to install NET 4.0 (I am assuming that is also your problem). I tried installing it, repairing it, uninstalling it, reinstalling it, fixing it, fixing the downloaded file, repairing the registry, you name it, I tried it. In the end I had to do a fresh install. This time, I am making system restore points just in case, so I can roll back.

Slightly off topic, but I have noticed other problems of instability wrt to windows. Mind you all five computers I own are near identical, but one of the onboard ethernet card is being detected, but still will not function, another one drops out internet connection, and thus FAF connection every few hours. Ubuntu, get your act together and make your OS more geared towards gaming as that is the ONLY reason I still buy a windows OS
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Re: Unable to Log in

Postby rattas » 12 Sep 2012, 00:48

I am also running Win7 ultimate, and AFAI can tell, .net 4 plus the VC runtime is there but the lobby
just pops up a message saying some DLL (no name given) can't be found. This is after installing the
file FAForeverLobby-584.msi.

I think the error box that pops up could rather point one at the log file, instead of just guessing
what the problem is and pointing one at the same old links?

I did find the logs in the end, after downloading the source code. An examination also revealed that the problem
occurs when the attempt is made to load the DLL called "uid.dll". I don't have source for that DLL, so can't take it further
to figure out why it might fail to initialize.

=====log file
2012-09-11 21:44:14,726 INFO faf.replays Replays Widget instantiated.
2012-09-11 21:44:14,726 INFO faf.tutorials Tutorials instantiated.
2012-09-11 21:44:14,726 INFO faf.fa.replayserver listening on address 127.0.0.1:15000
2012-09-11 21:44:14,726 INFO faf.fa.relayserver relay listening on address 127.0.0.1:49159
2012-09-11 21:44:15,834 INFO faf.client Outgoing JSON Message: {"command": "ask_session"}
2012-09-11 21:44:17,424 ERROR faf.util UniqueID Failure
Traceback (most recent call last):
File "util\__init__.pyc", line 508, in uniqueID
File "ctypes\__init__.pyc", line 431, in LoadLibrary
File "ctypes\__init__.pyc", line 353, in __init__
WindowsError: [Error 1114] A dynamic link library (DLL) initialization routine failed
2012-09-11 21:44:34,865 INFO faf.client Attempting to login as: rattas
2012-09-11 21:58:04,670 INFO faf.main <<< --------------------------- Application Shutdown
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