'bugsplat' cant load game thru FAF app

[Frostworkaeon]

I had a previous problem that i havent corrected since i have been playing only online - i dont think its a related issue. In a previous game i played, right before during file downloads there was one called bugsplat. theres a dll file or 2 and something like 'bsandrpt' in the location the access error refers to. well.. heres the error log comes up during loading to get to game room - idk how to see the +20 section it wont let me click to see more or scroll :/


java.util.concurrent.CompletionException: com.github.nocatch.NoCatchException: java.nio.file.AccessDeniedException: C:\ProgramData\FAForever\bin\BugSplat.dll
at java.base/java.util.concurrent.CompletableFuture.encodeRelay(Unknown Source)
at java.base/java.util.concurrent.CompletableFuture.completeRelay(Unknown Source)
at java.base/java.util.concurrent.CompletableFuture$UniRelay.tryFire(Unknown Source)
at java.base/java.util.concurrent.CompletableFuture.postComplete(Unknown Source)
at java.base/java.util.concurrent.CompletableFuture.completeExceptionally(Unknown Source)
at com.faforever.client.task.CompletableTask.lambda$new$1(CompletableTask.java:17)
at javafx.base/com.sun.javafx.event.CompositeEventHandler.dispatchBubblingEvent(Unknown Source)
at javafx.base/com.sun.javafx.event.EventHandlerManager.dispatchBubblingEvent(Unknown Source)
at javafx.base/com.sun.javafx.event.EventHandlerManager.dispatchBubblingEvent(Unknown Source)
at javafx.base/com.sun.javafx.event.BasicEventDispatcher.dispatchEvent(Unknown Source)
at javafx.base/com.sun.javafx.event.EventDispatchChainImpl.dispatchEvent(Unknown Source)
at javafx.base/com.sun.javafx.event.EventUtil.fireEventImpl(Unknown Source)
at javafx.base/com.sun.javafx.event.EventUtil.fireEvent(Unknown Source)
at javafx.base/javafx.event.Event.fireEvent(Unknown Source)
at javafx.graphics/javafx.concurrent.EventHelper.fireEvent(Unknown Source)
at javafx.graphics/javafx.concurrent.Task.fireEvent(Unknown Source)
at javafx.graphics/javafx.concurrent.Task.setState(Unknown Source)
at javafx.graphics/javafx.concurrent.Task$TaskCallable.lambda$call$2(Unknown Source)
at javafx.graphics/com.sun.javafx.application.PlatformImpl.lambda$runLater$9(Unknown Source)
at java.base/java.security.AccessController.doPrivileged(Native Method)
at javafx.graphics/com.sun.javafx.application.PlatformImpl.lambda$runLater$10(Unknown Source)
at javafx.graphics/com.sun.glass.ui.InvokeLaterDispatcher$Future.run(Unknown Source)
at javafx.graphics/com.sun.glass.ui.win.WinApplication._runLoop(Native Method)
at javafx.graphics/com.sun.glass.ui.win.WinApplication.lambda$runLoop$3(Unknown Source)
at java.base/java.lang.Thread.run(Unknown Source)
Caused by: com.github.nocatch.NoCatchException: java.nio.file.AccessDeniedException: C:\ProgramData\FAForever\bin\BugSplat.dll
at java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance(Unknown Source)
at java.base/jdk.internal.reflect.DelegatingConstructorAccessorImpl.newInstance(Unknown Source)
at java.base/java.lang.reflect.Constructor.newInstance(Unknown Source)
at com.github.nocatch.NoCatch.wrapException(NoCatch.java:61)
at com.github.nocatch.NoCatch.noCatch(NoCatch.java:104)
at com.github.nocatch.NoCatch.noCatch(NoCatch.java:82)
at com.faforever.client.patch.GameBinariesUpdateTaskImpl.lambda$copyGameFilesToFafBinDirectory$4(GameBinariesUpdateTaskImpl.java:130)
at java.base/java.util.stream.ForEachOps$ForEachOp$OfRef.accept(Unknown Source)
at java.base/java.util.stream.ReferencePipeline$2$1.accept(Unknown Source)
at java.base/java.util.Iterator.forEachRemaining(Unknown Source)
at java.base/java.util.Spliterators$IteratorSpliterator.forEachRemaining(Unknown Source)
at java.base/java.util.stream.AbstractPipeline.copyInto(Unknown Source)
at java.base/java.util.stream.AbstractPipeline.wrapAndCopyInto(Unknown Source)
at java.base/java.util.stream.ForEachOps$ForEachOp.evaluateSequential(Unknown Source)
at java.base/java.util.stream.ForEachOps$ForEachOp$OfRef.evaluateSequential(Unknown Source)
at java.base/java.util.stream.AbstractPipeline.evaluate(Unknown Source)
at java.base/java.util.stream.ReferencePipeline.forEach(Unknown Source)
at com.faforever.client.patch.GameBinariesUpdateTaskImpl.copyGameFilesToFafBinDirectory(GameBinariesUpdateTaskImpl.java:125)
at com.faforever.client.patch.GameBinariesUpdateTaskImpl.call(GameBinariesUpdateTaskImpl.java:86)
at com.faforever.client.patch.GameBinariesUpdateTaskImpl.call(GameBinariesUpdateTaskImpl.java:39)
at javafx.graphics/javafx.concurrent.Task$TaskCallable.call(Unknown Source)
at java.base/java.util.concurrent.FutureTask.run(Unknown Source)
at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
... 1 more
Caused by: java.nio.file.AccessDeniedException: C:\ProgramData\FAForever\bin\BugSplat.dll
at java.base/sun.nio.fs.WindowsException.translateToIOException(Unknown Source)
at java.base/sun.nio.fs.WindowsException.rethrowAsIOException(Unknown Source)
at java.base/sun.nio.fs.WindowsException.rethrowAsIOException(Unknown Source)
at java.base/sun.nio.fs.WindowsFileCopy.copy(Unknown Source)
at java.base/sun.nio.fs.WindowsFileSystemProvider.copy(Unknown Source)
at java.base/java.nio.file.Files.copy(Unknown Source)
at com.faforever.client.patch.GameBinariesUpdateTaskImpl.lambda$copyGameFilesToFafBinDirectory$2(GameBinariesUpdateTaskImpl.java:130)
at com.github.nocatch.NoCatch.noCatch(NoCatch.java:100)
... 20 more

[Frostworkaeon]

Oh also, I tried granting permissions on the folder and the bugsplat files and it didnt work, also tried my 'takeownership' software on the folder. also tried deleting the bugsplat files (but not the folder). hm.

[Frostworkaeon]

I reinstalled Java, and the game too I re-downloaded and installed... also the faf app. still doesnt work. I dont know what the error could mean. some kind of access error? well... I might be out of ideas here.

[Uveso]

file.AccessDeniedException: C:\ProgramData\FAForever\bin\BugSplat.dll

Code: Select all

AccessDeniedException

1. Uninstall FAForever
2. Most imortant: manually delete the folder "C:\ProgramData\FAForever". Only this will delete all files with Admin rights.
3. Reinstall FAForever.

[Frostworkaeon]

woops. makin sure post is on bottom looks like that went up above. 'I reinstalled Java, and the game too I re-downloaded and installed... also the faf app. still doesnt work. I dont know what the error could mean. some kind of access error? well... I might be out of ideas here.'

[Uveso]

Did you do this step ?:

Code: Select all

2. Most imortant: manually delete the folder "C:\ProgramData\FAForever". Only this will delete all files with Admin rights.

[Frostworkaeon]

yea I did and i did it again to make sure. I started using the old app yesterday and that seems like its working. But If I can get to switch to the new one Ill do that