Steam Account link problems [SOLVED]

This is for troubleshooting of problems with the FAF client and Forged Alliance game.

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Steam Account link problems  [SOLVED]

Postby Kenjen7 » 26 Jan 2019, 18:53

Hi guys,

My steam account should be linked to my FAF account, but the client still is asking for me to locate my game. I have made my steam account public (including my game details.) Can someone look at my account:

FAF username: BOSSwitdaSAUCE

Thanks
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Re: Steam Account link problems

Postby PhilipJFry » 26 Jan 2019, 19:29

Hi,

linking your faf acc to steam just tells faf that you own the game on your steam acc - it doesn't tell us the location of the game on your hard drive.

Please install the game supreme commander forged alliance via steam (assuming you didn't so far) and then tell the client where the game is installed
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Re: Steam Account link problems

Postby AlphaWolfGamer » 01 Feb 2019, 06:15

i'm having a similar issue kinda . my issue is that despite having my steam account linked to my faf account AlphaWolfGamer it's not letting me login claiming it's not linked it would be very handy if anyone can confirm if it's just on my side or not because im getting annoyed because i really want to use my account. i was able to get on last night but not today
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Re: Steam Account link problems

Postby crazywauz » 01 Feb 2019, 10:16

Please give an advice how to do 4 all having a cd based version on PC:

It was communicated to get FA for free when owning CD versions (SC+FA)
I´m into steam anyway. But what do i have to do?

Where am i able to sign in with the cd codes?

Do i have to download game via steam?
Do i have to uninstall curent version on PC before?

:shock:
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Re: Steam Account link problems

Postby PhilipJFry » 01 Feb 2019, 10:26

how to redeem a cd code on steam -> https://support.steampowered.com/kb_art ... -TFBN-1352
you just have to do this for FA - not vanilla supcom

once you have fa in the inventory of your steam acc by adding the cd key as described in the link you can follow the guide to link your faf acc to steam

once the acc is linked you can log in to faf again - you do NOT have to uninstall the cd version and you do NOT have to install the steam version
all you need is to link the acc and you can play as you did before
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Re: Steam Account link problems

Postby Geosearchef » 01 Feb 2019, 10:59

@AlphaWolfGamer: Your account is linked. If you have any further problems please provide more information about what is happening.
Developer, Server Admin, ICE, currently working on Team Matchmaking, FAF Client
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Re: Steam Account link problems

Postby Lu_Xun_17 » 02 Feb 2019, 11:01

Hi,

same problem, can't log on FAF, and connexion with steam doesn't work
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Re: Steam Account link problems

Postby lovestospooge89 » 02 Feb 2019, 15:57

same problem cant link account to steam even though my profile is set to public

username : lovestospooge89
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Re: Steam Account link problems

Postby PhilipJFry » 02 Feb 2019, 17:33

saying "it doesn't work" doesn't help
please post a screenshot of your error
if it says that you either don't own fa on steam or your profile is private then post a screenshot of your steam privacy settings/pm me your steam ID (not your login name) so i can take a look myself
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Re: Steam Account link problems

Postby n00b » 02 Feb 2019, 23:16

:D
Last edited by n00b on 02 Feb 2019, 23:43, edited 1 time in total.
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