Can join the lobby but cant join the game

This is for troubleshooting of problems with the FAF client and Forged Alliance game.

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Can join the lobby but cant join the game

Postby Cr4sH » 25 Mar 2018, 17:05

Dear Tech Supporter

First of all, thanks for the awesome Program FAF that keeps this awesome game alive.

I have the issue, that when a game is started by the host, i'm in the main menu of FA instead of starting the multiplayer game (sorry my english is not that great..).

In the lobby seems everything normal.
The game worked for several months and the issue occurs since 2-3 months and it occurs everytime. That means i cant play FA since 2-3 months and therefore i ask for your help.

I post the gamelogs below, if you need more informations let me know.

Greetings
Cr4sH
Attachments
replay.log
(79.66 KiB) Downloaded 42 times
forever.log
(59.49 KiB) Downloaded 44 times
game.log
(103.34 KiB) Downloaded 50 times
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Re: Can join the lobby but cant join the game

Postby Wesmania » 25 Mar 2018, 19:32

It's hard for me to tell what goes wrong with launching the game - the client log doesn't show anything obviously wrong. You can try going to options -> clear data -> game files - this will clear and redownload any game files in case something went wrong when updating them. If that fails, try running C:\ProgramData\FAForever\bin\ForgedAlliance.exe manually - it will help us figure out whether it doesn't launch because of FA or because of the client.
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Re: Can join the lobby but cant join the game

Postby Cr4sH » 25 Mar 2018, 19:59

Hi Wesmania

Deleting gamedata didnt help.
I started the game manually as you suggested and it worked.

Should I try to reinstall FA or FAF? Maybe that would help?
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Re: Can join the lobby but cant join the game

Postby Wesmania » 25 Mar 2018, 20:11

I'd have to ask game devs about this, maybe they have an idea. If I understand correctly, the FA game lobby does launch, but when the game is supposed to start you're just booted into FA main menu?
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Re: Can join the lobby but cant join the game

Postby Cr4sH » 25 Mar 2018, 20:24

Yes, thats correct.
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Re: Can join the lobby but cant join the game

Postby Exotic_Retard » 25 Mar 2018, 20:38

ok so a few points:

the logs say that the map failed to load, so the game just gives up and boots you into the main menu instead.

1.try disabling all mods, not sure why you might need the scfa campaign branch mod in your games
2.make sure you dont have any scd style mods installed. also just dont install them if youre thinking about it
3.try hosting a game with Seton's Clutch and see if it works. a bunch of your maps are loaded from your onedrive folder so that might be causing some issues. testing with a default map should let us know if its the folder problems
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Re: Can join the lobby but cant join the game

Postby Cr4sH » 25 Mar 2018, 20:59

Hi

Thanks for the very fast answer.
I deleted all mods and now it works on setons.

I will try in a normal game now.
EDIT: I now can play the default maps without problems but not the additional maps.
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Re: Can join the lobby but cant join the game

Postby PhilipJFry » 25 Mar 2018, 21:08

for some reason your mods/maps are all stored in the onedrive folder which is probably the issue here
Code: Select all
c:\users\%Username%\onedrive\dokumente\my games\gas powered games\supreme commander forged alliance\maps\


did you store the files there on your own or did the client put them there?
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Re: Can join the lobby but cant join the game

Postby Cr4sH » 25 Mar 2018, 22:35

The Client put them there. i never changed something.

How can i change it?
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Re: Can join the lobby but cant join the game

Postby Wesmania » 26 Mar 2018, 16:56

You should be able to point the client's data path to another directory. Here's how:

1. Find the 'FA Lobby.ini' file on your drive. It should be one of the user directories (and frankly we should add a client option to show it).
Code: Select all
C:\Users\%Username%\AppData\Roaming\ForgedAllianceForever

2. Add the following section:
Code: Select all
[client]
data_path=<path where you want FAF to store files>

3. Optionally, move all the files from the old folder to the new one.

This should make things work. If it doesn't, post logs.
Last edited by PhilipJFry on 26 Mar 2018, 17:59, edited 2 times in total.
Reason: added the file path
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