client keeps crashing and restarting my pc

This is for troubleshooting of problems with the FAF client and Forged Alliance game.

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client keeps crashing and restarting my pc

Postby born2burn » 06 Mar 2018, 21:45

ok techh wizards i need some help here from you beautiful people

been dced from a few games now and its not fair on me or the team im playing with so could do with some help, normally happens around minutes from 15-30
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Re: client keeps crashing and restarting my pc

Postby PhilipJFry » 06 Mar 2018, 22:05

enable upnp on your router and make sure your connection is stable
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Re: client keeps crashing and restarting my pc

Postby born2burn » 06 Mar 2018, 22:43

already enabled, and i have ethernet cable, so connection should be flawless
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Re: client keeps crashing and restarting my pc

Postby PhilipJFry » 06 Mar 2018, 22:56

the log says that upnp fails at mapping a port for the game so either it's not turned on on your router or it doesn't work

if it is turned on and doesn't work then try disableing upnp and map port 6113 udp to your local ip address manually and see if that helps
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Re: client keeps crashing and restarting my pc

Postby born2burn » 06 Mar 2018, 23:00

ok ive made those changes i will update to see if anything happens . thank you for your help so far <3
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Re: client keeps crashing and restarting my pc

Postby born2burn » 08 Mar 2018, 18:01

ok so ive done this i tried 2 different ports two seperate occasions, again the same

this time before crashing this line in my logs

2018-03-08 15:35:45,725 INFO client._clientwindow Close Event for Application Main Window
2018-03-08 15:35:45,760 WARNING client.connection Disconnected from lobby server.
2018-03-08 15:35:45,760 INFO fa.upnp Removing UPnP port mapping.
2018-03-08 15:35:45,772 ERROR fa.upnp Couldn't get StaticPortMappingCollection
2018-03-08 15:35:45,780 INFO __main__ <<< --------------------------- Application Shutdown
2018-03-08 15:35:53,388 INFO root FAF version: 0.16.1+340 Environment: production
2018-03-08 15:35:53,418 INFO util PERSONAL_DIR initial: C:/Users/kyle/Documents
2018-03-08 15:35:53,418 INFO util PERSONAL_DIR final: C:/Users/kyle/Documents
2018-03-08 15:35:53,986 INFO __main__ >>> --------------------------- Application Launch
2018-03-08 15:35:54,646 INFO faf.secondaryServer.Statistic Instantiating secondary server.
2018-03-08 15:35:54,965 INFO util.theme Read themed stylesheet: client/client.css
2018-03-08 15:35:55,176 INFO util.theme Read themed stylesheet: news/news_webview.css
2018-03-08 15:35:56,407 INFO util.theme Read themed stylesheet: stats/formatters/style.css
2018-03-08 15:35:56,426 INFO faf.secondaryServer.Tournament Instantiating secondary server.
2018-03-08 15:35:56,430 INFO util.theme Read themed stylesheet: tournaments/formatters/style.css
2018-03-08 15:35:56,434 WARNING util.theme Failed to load resource 'vault/style.css' in theme.themeurl
2018-03-08 15:35:56,466 INFO replays._replayswidget Replays Widget instantiated.
2018-03-08 15:35:56,469 INFO tutorials._tutorialswidget Tutorials instantiated.
2018-03-08 15:35:56,489 INFO util.theme Read themed stylesheet: coop/formatters/style.css
2018-03-08 15:35:56,615 INFO fa.replayserver listening on address 127.0.0.1:15000
2018-03-08 15:35:56,757 INFO client.connection Outgoing JSON Message: {"command": "ask_session", "version": "0.16.1+340", "user_agent": "faf-client"}
2018-03-08 15:35:59,217 INFO client.connection Logging in with {'command': 'hello', 'login': 'born2burn', 'unique_id': 'BWRlUlYxN2JLM3BXRGdFUGZ6UjVqSWc9PVR2VG5mZmpQY1VEMWc5K2xjNVRBbmNJZVdyY3lvUDdRM0hxajNHVnd0TERWVWt4RUNWbWxQVWU4Vkw2YXpIbmE5T0RXR0tsMGVVaGd5YjFQdUIrSEZVY3VGTlN1VVVwT3pJay95UUt1ak9FcUVqRzUwYmJySEZ6RjVPVEVyRHdZZjJiSUpjSE56c0tVZFluRGhlTHVuNkpSb1FYbFQ1bWFTSHlXNXJoYWNHTTBLbGpWTnM0Z3h3a0VZSlNHcXJIbHpWNnljdkxscUZmTzhROW9qV29ZcUR4UFBQUVlpRVhVZFR4QXIzdEhCUUkzcWFLQjQ5SmEyMFhyQ1dhOGJJbFN2YnhSWExtaXNJRHQyMUx3SmlFWDJWVk5uUDdKdWRISkU0RjVUclp0SHVQeUlZY3oxcjQrMzZEOG84QVZHR2pRVDBTdW5IS1dwd1JzMHc2dEFIMVBJS2pCS0k1SzVJczNTdVdjUXgxeFNvTUpya2tBK2gyK1JOUUhtK2F0VzNDeHVoUUdMNFNoWFVIbURwSTlUS0dpT1JHRE15dENEWFhRakJIQ3JOVVhKNy81NUZ4OUtBT0J6OW40WktNcHVIWmNJU21tS1F6cDVkZTB5V3pJNlhSOEF1UXd0b3BBeHhmQThTeHRRL29CZEpYSW9rVzBGOFozakhNSXJycS91Y08wR0dtT3ZQb1lFVVNYek1NM0tDT0pERlFBci9OZ0xQaVBJUndRMTF2VC9SRDQrODdZblFUeFVpdEY2SEdhcklXK2Q3azlTL05xZDJtRXEwazhaaDBCUUUzZGFvTUtBUlhDTmErR0Nxbllwa3B4SWtTa2NvaWVrTmIzRytVYmhjd1AzQTNNQmdjWEpnWWJLcC8zWU9ucnFvTkZ5VjJPeWoxWkZPL1I4TWVzb0tVNlljd0J6cjNrdStsSERXd0NJMHB1V0lXL0NwSTJzOFM4RzY0d296dVFwbkJQSHFSLzZubjFtN1BTYWUwVmdkUDd4SlhhclVXMzNMVG4wK0NvM2Y3TFlQK2tSLzNHWEg4UHBlckkwTy80bXB2di9ic2FvTDNMcGdqdnBiQ0syV2ZpcTV3Y0l3cVVpc2hQbzRvRTdwWE9PV2RLR2J1eExrMnJTM3NKbmtGS3dldzFaYzJRVWFnT280V01xOE93Ymh6Q252UkpOc0x4UitRMUVQczFpem56enVXanUvZlJLWUxIcCt1SEsyeW1pVFZ4bDV3T3hJcjBId0lGRnczR0hFMlZ1L1VnVm45UjNLZXFHWGwvM1NuV294QklnQ1JsZWhXUXpwQzg3ZHd3ZXc9PW9CaVdWZXY1N1d4c242Si9nTXk3TU5kVC9YQnpJVE91ZlRhdGoyQlVyelhkcThSRmV1b2RUazhKb0RvbndoMmN4dHVUZ2JhVjlaVmV2Zk1vMjFiZDhZVHdUeCt5RlE0dHdoZUdNaEtSOVBhSzRxbDdxdjhWWWtqWHdtUDB0bnFONDVjSk1kYVFEM3JtYkxTdDc3ZTJaSWZHREVkcDYrMU56SVJEcU1uN1kwTU9KbEFoMm5ld2J0YURRK2M0SlAzWU5BY3Q1ZHB2aG5CU1g5ZzdZMDBIUStLQzJGSUZmTFhxSHJzVUo2bGtaL0ZVcHQzcko0dnJLUm9wckM1dTVQKzE3bnBQdGV3QTk0Z29lU2YyT1VLejZ0QlZ5bTNBUGNzV0FHMGpOT2dVOEJ2U2duYm03VSs3Tyt1T0NheFJBazVlUFZoNG5OUk9NN3VDckMrOEJJZC9wUT09', 'session': '310192724'}
2018-03-08 15:35:59,227 INFO news.wpapi Received http://direct.faforever.com/wp-json/wp/ ... 1&_embed=1
2018-03-08 15:35:59,353 INFO fa.upnp UPnP mapping 192.168.1.251:6112
2018-03-08 15:35:59,419 ERROR fa.upnp Couldn't get StaticPortMappingCollection

its got to be something wrong with my upnp , and im afraid ive exaughsted everything i can think of :/
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Re: client keeps crashing and restarting my pc

Postby PhilipJFry » 08 Mar 2018, 18:46

did you try manual port mapping?

if you do then you need to have upnp turned off in faf
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Re: client keeps crashing and restarting my pc

Postby born2burn » 08 Mar 2018, 19:37

i have and i still received the same result

new record, 6 minutes into game, im at the point of giving up .
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