Cannot log in, reset password, or create new account [SOLVED]

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Cannot log in, reset password, or create new account

Postby Faiter119 » 08 Nov 2017, 22:04

Hello, I want to play some faf, but neither login, resetting password, or creating a new account works.

Faiter119 is clearly my username
Image

However logging in does not work.

Trying to reset the password does not work:

Image

Because apperantly the username and mail does not match, Ive also tried with all combinations of uppercase and lowercase, which also does not work.

And creating a new account does not work, because there is already an assosiated account..

Image
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Re: Cannot log in, reset password, or create new account

Postby PhilipJFry » 10 Nov 2017, 12:20

Try "Faiter" instead of "Faiter119" when trying to reset the password.
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Re: Cannot log in, reset password, or create new account

Postby Faiter119 » 10 Nov 2017, 22:47

PhilipJFry wrote:Try "Faiter" instead of "Faiter119" when trying to reset the password.


Also does not work :( Still says "Error! Username and/or email did not match."
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Re: Cannot log in, reset password, or create new account

Postby PhilipJFry » 11 Nov 2017, 18:47

pm me your email address and i'll ask one of the admins to take a look at the database so i can tell you the username that is associated with it
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Re: Cannot log in, reset password, or create new account

Postby Blueneon » 10 Jan 2018, 19:32

Hello

I'm having the same problem now.

I have not loggedin for some time and can't remember my password.

But when I try and reset my password I get the same error message as show above, "Error! User name and/or email did not match.

Also when I try and creat a new account I get "Error! The entered email adress [email protected] already has an associated account".

Please help.
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Re: Cannot log in, reset password, or create new account

Postby PhilipJFry » 10 Jan 2018, 19:41

pm me your address and i'll look up the username so you can reset the pw
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Re: Cannot log in, reset password, or create new account

Postby Blueneon » 10 Jan 2018, 20:28

Hello PhilipJFry

I've send you the PM but it is stuck in my Outbox.
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Re: Cannot log in, reset password, or create new account

Postby PhilipJFry » 10 Jan 2018, 20:36

a message being in the outbox means that it has been sent but not yet read
i sent you the username that is registered with the email you gave me
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Re: Cannot log in, reset password, or create new account

Postby Blueneon » 10 Jan 2018, 21:10

Hello

I tried that Username with my email but I still get the below error:

Is there a chance that my account has been locked?
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Re: Cannot log in, reset password, or create new account

Postby PhilipJFry » 10 Jan 2018, 21:17

try without/with capital letters when entering the email
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