Uncaught exception while updating client

This is for troubleshooting of problems with the FAF client and Forged Alliance game.

Moderator: PhilipJFry

Uncaught exception while updating client

Postby Krapougnak » 09 Sep 2017, 10:05

Code: Select all
Traceback (most recent call last):
  File "src\client\_clientwindow.py", line 634, in github_update
  File "src\client\updater.py", line 94, in exec_
  File "src\client\updater.py", line 102, in _prepare_download
  File "C:\Miniconda\lib\tempfile.py", line 463, in NamedTemporaryFile
  File "C:\Miniconda\lib\tempfile.py", line 275, in gettempdir
  File "C:\Miniconda\lib\tempfile.py", line 217, in _get_default_tempdir
IOError: [Errno 2] No usable temporary directory found in ['C:\\Users\\user\\AppData\\Local\\Temp', 'C:\\Users\\user\\AppData\\Local\\Temp', 'c:\\temp', 'c:\\tmp', '\\temp', '\\tmp', 'C:\\Program Files (x86)\\Forged Alliance Forever']

Runtime info:

FAF Username: Krapougnak
FAF Version: 0.13.2+2070
FAF Environment: production
FAF Directory: C:\ProgramData\FAForever
FA Path: : C:\ Juegos\Supreme Commander - Forged Alliance
Home Directory: C:\Users\user\Documents
User avatar
Krapougnak
Contributor
 
Posts: 340
Joined: 12 Jul 2012, 11:03
Has liked: 193 times
Been liked: 24 times
FAF User Name: Krapougnak

Re: Uncaught exception while updating client

Postby DukeOfEarl » 09 Sep 2017, 16:23

This means there is something wrong with your windows user profile or permissions because the client cannot find a temporary directory that it can write to to store the installer.
DevOps Councillor and Maintainer of the FAF Python Client
aka Duke / OppressiveDuke / DukeOfEarl / duk3luk3 - call me Duke

Problems? Get help in the Tech Support Forum
Have I fixed your problems? You can support me on Patreon and LiberaPay!
User avatar
DukeOfEarl
Avatar-of-War
 
Posts: 206
Joined: 17 Apr 2013, 14:31
Has liked: 12 times
Been liked: 18 times
FAF User Name: OppressiveDuke

Re: Uncaught exception while updating client

Postby Krapougnak » 10 Sep 2017, 07:53

Hi,
Thanks for answering. I downloaded and installed the client manually and it worked.
I have been playing FAF, and seamlessly updating it and its client for the last 5 years. Why is it that for roughly the last year all of a sudden I got all these problems with the updater ?
User avatar
Krapougnak
Contributor
 
Posts: 340
Joined: 12 Jul 2012, 11:03
Has liked: 193 times
Been liked: 24 times
FAF User Name: Krapougnak


Return to Tech Support

Who is online

Users browsing this forum: No registered users and 1 guest