the file wasn't properly sent by the server

[copper490]

okay so tonight when i got off work, my friends told my black ops was up and running again, i got hyped! (thank you for that by the way)
so, they finished the game they were in, i pulled up FAF, and strapped in, i clicked on the game my friend hosted and FAF required i download an update.

http:/ / content. dev. faforever. com/ faf/ updaternew/ updates_faf_files/ forgedalliance. 36866. exe

as am a new user on the forums, the system wouldnt let me simply type the URL for the update, so i put a space after every period (.) and forward slash (/)

it downloaded to 100 percent and i got this lovely error here that said

The file wasn't properly sent by the server.
try again later

and so try again i did, time and time again and did many things to try to circumvent the issue, such as:
1.followed the faqs and cleared game data and cache
2. uninstalled and reinstalled FAF
3. uninstalled and reinstalled both FA and FAF
4. purged all FA or FAF related files from my computer that i could find and reinstalled everything from the ground up
5. i reset my router
6. i waited a total of 4 hours after the original instance, and got the same issue

normally i would send error logs, but unfortunately, i have no clue where to find them regarding FAF

just in case it is relevant,

i am running windows 10


after all of that i would like to say thank you for running and keeping FAF up to date, the hours of fun me and my friends have gotten out of your hard work have been Amazing.
and before anything, i would like to say thank you for assisting

[PhilipJFry]

you can attach files to your post with the upload attachment button
without logs i can just guess but i assume your antivirus is causing the issue
viewtopic.php?f=3&t=13963#permission

[soilworker]

I had this issue with the new patch and it seems several other FAF members, typical new patch issues, eh?

I'm going to give my full process so those who are tech savvy might be able to shed more light on it. But there is a list part way down with what I finally did to fix the problem. (also maybe make my own thread for it...)

So with the new patch came an anti-vius alert for idp.ares.generic (a known trojan). FAF community confirmed this isn't something to worry about and just skip past it, however, AVG still put it in a vault and I deleted it.
The werid thing is then I realised my FA had been uninstalled.(I don't undestand this yet...)
I reinstalled it, and loaded FAF, I then got the common error message to this post. "The file wasn't properly sent by the server faf" and then "FA failed to launch".
I tried: googling it, searching forums, clearing all the things that can be cleared (It took me an hour to reset all my hotkeys ).
I uninstalled FAF and reinstalled. The default directory is to the c drive. However my computer would not let me install here (I think it was a permissions thing, but cannot remember..)
I uninstalled again and installed on my d drive (which is where FA and steam are installed). I would get the same errors as above.

The trick that eventually got it working was the following:

1) uninstall FAF,
2) restart computer (this was the trick)
3) reinstall in it's default directory (C drive).

Works a treat now I have confirmed this worked with one other player too, so would be interested to see how you go.

So closing remarks is I do think anti-virus played a part and perhaps there was some messy clean up between FAF and the anti-virus. However it was werid that FA got uninstalled without my request.

Also screw the forums here! My account has been deleted 3 times, and even writing this post it "forgot me" and logged me out losing this message >(