After windows 10 update

[CommanderA]

... my faf become totally unusable. Tried clearing caches, and re downloading but now whenever I click to join a game I get..

Traceback (most recent call last):
File "src\games\_gameswidget.py", line 300, in gameDoubleClicked
File "src\fa\check.py", line 129, in check
File "src\fa\updater.py", line 186, in run
File "src\fa\updater.py", line 458, in doUpdate
File "src\fa\updater.py", line 731, in failureDialog
Exception: Update started at 2017-07-16 18:12:51
Using appdata: C:\ProgramData\FAForever
Connected to update server at 2017-07-16 18:12:51
EXCEPTION: [Error 5] Access is denied: u'C:\\ProgramData\\FAForever\\bin\\BsSndRpt.exe'
Disconnected from server at 2017-07-16 18:12:51

Runtime info:

FAF Username: CommanderA
FAF Version: 0.13.2+2070
FAF Environment: production
FAF Directory: C:\ProgramData\FAForever
FA Path: : C:\Program Files (x86)\THQ\Gas Powered Games\Supreme Commander - Forged Alliance
Home Directory: C:\Users\J\Documents


Help please

[PhilipJFry]

delete the FAForever folder in ProgramData (a hidden folder on your C drive)
then try again

[CommanderA]

That's definitely helped, now its updating... Thanks Philip.. if FAF ever meets in real life i owe you a beer!

[CommanderA]

Ok, so it updated and did a big 40mb update.. and then froze. Quit FAF and now it will let me log in, but the minute I join a game it freezes. No error logs or messages, just a freeze that needs an alt-tab out. Could it be an update is failing? Tried clearing game files, cache etc - all the usual fixes...

Thanks all

[PhilipJFry]

check if your antivirus is blocking FAF and post your forever.log file here as an attachment after closing the client when you have that issue
log files are in C:\ProgramData\FAForever\logs

[CommanderA]

Thanks Phillip, the new version of defender (which automatically installed) looks like it is doing different things to the old version. Usually we disable defender and run no virus protection. We've disabled it this time before install and its still crashing.

Heres the log;

2017-07-16 18:52:49,651 INFO root FAF version: 0.13.2+2070 Environment: production
2017-07-16 18:52:49,651 INFO util PERSONAL_DIR initial: C:\Users\J\Documents
2017-07-16 18:52:49,651 INFO util PERSONAL_DIR final: C:\Users\J\Documents
2017-07-16 18:52:49,681 INFO __main__ >>> --------------------------- Application Launch
2017-07-16 18:52:50,026 INFO faf.secondaryServer.Statistic Instantiating secondary server.
2017-07-16 18:52:50,036 INFO util Read common stylesheet: client/client.css
2017-07-16 18:52:50,145 INFO util Read common stylesheet: news/news_webview.css
2017-07-16 18:52:51,207 INFO util Read common stylesheet: stats/formatters/style.css
2017-07-16 18:52:51,223 INFO faf.secondaryServer.Tournament Instantiating secondary server.
2017-07-16 18:52:51,223 INFO util Read common stylesheet: tournaments/formatters/style.css
2017-07-16 18:52:51,270 INFO replays._replayswidget Replays Widget instantiated.
2017-07-16 18:52:51,270 INFO tutorials._tutorialswidget Tutorials instantiated.
2017-07-16 18:52:51,270 INFO util Read common stylesheet: coop/formatters/style.css
2017-07-16 18:52:51,302 INFO fa.replayserver listening on address 127.0.0.1:15000
2017-07-16 18:52:51,411 INFO client.connection Outgoing JSON Message: {"version": "0.13.2+2070", "command": "ask_session", "user_agent": "faf-client"}
2017-07-16 18:52:51,457 INFO util Read common stylesheet: client/login.css
2017-07-16 18:52:52,005 INFO client.updater.GithubUpdateChecker Found release on github: 0.13.2 Final Release
2017-07-16 18:52:52,546 INFO news.wpapi Received http://direct.faforever.com/wp-json/wp/ ... 1&_embed=1
2017-07-16 18:53:02,668 INFO client.connection Logging in with {'login': u'CommanderA', 'session': '1374704401', 'command': 'hello', 'unique_id': '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'}
2017-07-16 18:53:03,075 INFO fa.upnp UPnP mapping 192.168.1.150:6112
2017-07-16 18:53:08,115 ERROR fa.upnp Couldn't get StaticPortMappingCollection
2017-07-16 18:53:08,115 INFO chat._chatwidget Connecting to IRC at: irc.faforever.com:6667. TLS: False
2017-07-16 18:53:08,178 INFO connectivity.qturnsocket.QTurnSocket Turn socket initialized: faforever.com
2017-07-16 18:53:08,178 INFO client.connection Outgoing JSON Message: {"args": [6112], "command": "InitiateTest", "target": "connectivity"}
2017-07-16 18:53:12,992 INFO client.connection Outgoing JSON Message: {"args": ["37.58.123.3:53", "Are you public? 35467"], "command": "ProcessNatPacket", "target": "connectivity"}
2017-07-16 18:53:12,992 INFO connectivity.helper.ConnectivityHelper Unknown natpacket
2017-07-16 18:53:12,992 INFO client.connection Outgoing JSON Message: {"args": ["37.58.123.3:53", "Are you public? 35467"], "command": "ProcessNatPacket", "target": "connectivity"}
2017-07-16 18:53:12,992 INFO connectivity.helper.ConnectivityHelper Unknown natpacket
2017-07-16 18:53:12,992 INFO client.connection Outgoing JSON Message: {"args": ["37.58.123.3:53", "Are you public? 35467"], "command": "ProcessNatPacket", "target": "connectivity"}
2017-07-16 18:53:12,992 INFO connectivity.helper.ConnectivityHelper Unknown natpacket
2017-07-16 18:53:13,069 INFO downloadManager Searching map preview for: bgh teamplay from http://content.faforever.com/faf/vault/ ... /small/bgh teamplay.png
2017-07-16 18:53:13,069 INFO downloadManager Searching map preview for: uef-city_2_v9.v0009 from http://content.faforever.com/faf/vault/ ... .v0009.png
2017-07-16 18:53:13,085 ERROR fa.maps Error raised in maps.preview(...) for x1ca_coop_004.v0015
2017-07-16 18:53:13,085 ERROR fa.maps Map Preview Exception
Traceback (most recent call last):
File "src\fa\maps.py", line 443, in preview
File "src\fa\maps.py", line 353, in __exportPreviewFromMap
error: unpack requires a string argument of length 4
2017-07-16 18:53:13,085 INFO downloadManager Searching map preview for: x1ca_coop_004.v0015 from http://content.faforever.com/faf/vault/ ... .v0015.png
2017-07-16 18:53:13,085 ERROR fa.maps Error raised in maps.preview(...) for x1ca_coop_004.v0015
2017-07-16 18:53:13,085 ERROR fa.maps Map Preview Exception
Traceback (most recent call last):
File "src\fa\maps.py", line 443, in preview
File "src\fa\maps.py", line 353, in __exportPreviewFromMap
error: unpack requires a string argument of length 4
2017-07-16 18:53:13,085 ERROR fa.maps Error raised in maps.preview(...) for x1ca_coop_004.v0015
2017-07-16 18:53:13,085 ERROR fa.maps Map Preview Exception
Traceback (most recent call last):
File "src\fa\maps.py", line 443, in preview
File "src\fa\maps.py", line 353, in __exportPreviewFromMap
error: unpack requires a string argument of length 4
2017-07-16 18:53:13,101 INFO downloadManager Searching map preview for: world_domination_40x40_12p_v2 from http://content.faforever.com/faf/vault/ ... 12p_v2.png
2017-07-16 18:53:13,117 ERROR fa.maps Error raised in maps.preview(...) for x1ca_coop_006.v0013
2017-07-16 18:53:13,117 ERROR fa.maps Map Preview Exception
Traceback (most recent call last):
File "src\fa\maps.py", line 443, in preview
File "src\fa\maps.py", line 353, in __exportPreviewFromMap
error: unpack requires a string argument of length 4
2017-07-16 18:53:13,117 INFO downloadManager Searching map preview for: x1ca_coop_006.v0013 from http://content.faforever.com/faf/vault/ ... .v0013.png
2017-07-16 18:53:13,117 ERROR fa.maps Error raised in maps.preview(...) for x1ca_coop_006.v0013
2017-07-16 18:53:13,117 ERROR fa.maps Map Preview Exception
Traceback (most recent call last):
File "src\fa\maps.py", line 443, in preview
File "src\fa\maps.py", line 353, in __exportPreviewFromMap
error: unpack requires a string argument of length 4
2017-07-16 18:53:13,117 ERROR fa.maps Error raised in maps.preview(...) for x1ca_coop_006.v0013
2017-07-16 18:53:13,117 ERROR fa.maps Map Preview Exception
Traceback (most recent call last):
File "src\fa\maps.py", line 443, in preview
File "src\fa\maps.py", line 353, in __exportPreviewFromMap
error: unpack requires a string argument of length 4
2017-07-16 18:53:13,117 ERROR fa.maps Error raised in maps.preview(...) for x1ca_coop_003.v0014
2017-07-16 18:53:13,117 ERROR fa.maps Map Preview Exception
Traceback (most recent call last):
File "src\fa\maps.py", line 443, in preview
File "src\fa\maps.py", line 353, in __exportPreviewFromMap
error: unpack requires a string argument of length 4
2017-07-16 18:53:13,117 INFO downloadManager Searching map preview for: x1ca_coop_003.v0014 from http://content.faforever.com/faf/vault/ ... .v0014.png
2017-07-16 18:53:13,117 ERROR fa.maps Error raised in maps.preview(...) for x1ca_coop_003.v0014
2017-07-16 18:53:13,117 ERROR fa.maps Map Preview Exception
Traceback (most recent call last):
File "src\fa\maps.py", line 443, in preview
File "src\fa\maps.py", line 353, in __exportPreviewFromMap
error: unpack requires a string argument of length 4
2017-07-16 18:53:13,117 ERROR fa.maps Error raised in maps.preview(...) for x1ca_coop_003.v0014
2017-07-16 18:53:13,117 ERROR fa.maps Map Preview Exception
Traceback (most recent call last):
File "src\fa\maps.py", line 443, in preview
File "src\fa\maps.py", line 353, in __exportPreviewFromMap
error: unpack requires a string argument of length 4
2017-07-16 18:53:13,131 INFO downloadManager Searching map preview for: greenbatsign from http://content.faforever.com/faf/vault/ ... atsign.png
2017-07-16 18:53:13,131 ERROR fa.maps Error raised in maps.preview(...) for x1ca_coop_002.v0016
2017-07-16 18:53:13,131 ERROR fa.maps Map Preview Exception
Traceback (most recent call last):
File "src\fa\maps.py", line 443, in preview
File "src\fa\maps.py", line 353, in __exportPreviewFromMap
error: unpack requires a string argument of length 4
2017-07-16 18:53:13,131 INFO downloadManager Searching map preview for: x1ca_coop_002.v0016 from http://content.faforever.com/faf/vault/ ... .v0016.png
2017-07-16 18:53:13,148 INFO downloadManager Searching map preview for: crimea_teamplay_ai.v0001 from http://content.faforever.com/faf/vault/ ... .v0001.png
2017-07-16 18:53:13,148 INFO downloadManager Searching map preview for: flat_danger close ii from http://content.faforever.com/faf/vault/ ... lat_danger close ii.png
2017-07-16 18:53:13,148 INFO downloadManager Searching map preview for: crystality.v0004 from http://content.faforever.com/faf/vault/ ... .v0004.png
2017-07-16 18:53:13,148 ERROR fa.maps Error raised in maps.preview(...) for x1ca_coop_004.v0015
2017-07-16 18:53:13,148 ERROR fa.maps Map Preview Exception
Traceback (most recent call last):
File "src\fa\maps.py", line 443, in preview
File "src\fa\maps.py", line 353, in __exportPreviewFromMap
error: unpack requires a string argument of length 4
2017-07-16 18:53:13,164 INFO downloadManager Searching map preview for: pamnal b5.v0023 from http://content.faforever.com/faf/vault/ ... all/pamnal b5.v0023.png
2017-07-16 18:53:13,178 INFO downloadManager Searching map preview for: vulgarius_4v4.v0001 from http://content.faforever.com/faf/vault/ ... .v0001.png
2017-07-16 18:53:13,178 INFO downloadManager Searching map preview for: battleofthecraters.v0015 from http://content.faforever.com/faf/vault/ ... .v0015.png
2017-07-16 18:53:13,194 INFO downloadManager Searching map preview for: flat v2 from http://content.faforever.com/faf/vault/ ... small/flat v2.png
2017-07-16 18:53:13,194 WARNING fa.maps Unable to find the .scmap for: dual_gap_v5.6.v0001, was looking here: C:\Users\J\Documents\My Games\Gas Powered Games\Supreme Commander Forged Alliance\Maps\dual_gap_v5.6.v0001\dual_gap_v5.scmap
2017-07-16 18:53:13,194 INFO downloadManager Searching map preview for: dual_gap_v5.6.v0001 from http://content.faforever.com/faf/vault/ ... .v0001.png
2017-07-16 18:53:13,194 WARNING fa.maps Unable to find the .scmap for: dual_gap_v5.6.v0001, was looking here: C:\Users\J\Documents\My Games\Gas Powered Games\Supreme Commander Forged Alliance\Maps\dual_gap_v5.6.v0001\dual_gap_v5.scmap
2017-07-16 18:53:13,194 ERROR fa.maps Error raised in maps.preview(...) for x1ca_coop_006.v0013
2017-07-16 18:53:13,194 ERROR fa.maps Map Preview Exception
Traceback (most recent call last):
File "src\fa\maps.py", line 443, in preview
File "src\fa\maps.py", line 353, in __exportPreviewFromMap
error: unpack requires a string argument of length 4
2017-07-16 18:53:13,210 INFO downloadManager Searching map preview for: barrier_islands.v0004 from http://content.faforever.com/faf/vault/ ... .v0004.png
2017-07-16 18:53:13,210 ERROR fa.maps Error raised in maps.preview(...) for x1ca_coop_004.v0015
2017-07-16 18:53:13,210 ERROR fa.maps Map Preview Exception
Traceback (most recent call last):
File "src\fa\maps.py", line 443, in preview
File "src\fa\maps.py", line 353, in __exportPreviewFromMap
error: unpack requires a string argument of length 4
2017-07-16 18:53:13,210 INFO downloadManager Searching map preview for: gap of rohan new from http://content.faforever.com/faf/vault/ ... /small/gap of rohan new.png
2017-07-16 18:53:13,226 ERROR fa.maps Error raised in maps.preview(...) for x1ca_coop_004.v0015
2017-07-16 18:53:13,226 ERROR fa.maps Map Preview Exception
Traceback (most recent call last):
File "src\fa\maps.py", line 443, in preview
File "src\fa\maps.py", line 353, in __exportPreviewFromMap
error: unpack requires a string argument of length 4
2017-07-16 18:53:13,226 INFO downloadManager Searching map preview for: hilly_plateau_ultimate.v0004 from http://content.faforever.com/faf/vault/ ... .v0004.png
2017-07-16 18:53:13,226 INFO downloadManager Searching map preview for: scmp_00001- river delta from http://content.faforever.com/faf/vault/ ... cmp_00001- river delta.png
2017-07-16 18:53:13,256 INFO downloadManager Searching map preview for: barrier_islands.v0004_rebalanced from http://content.faforever.com/faf/vault/ ... lanced.png
2017-07-16 18:53:13,273 INFO downloadManager Searching map preview for: flooded tabula tasa.v0002 from http://content.faforever.com/faf/vault/ ... ll/flooded tabula tasa.v0002.png
2017-07-16 18:53:13,289 INFO downloadManager Searching map preview for: voodoo_eye_v7.v0001 from http://content.faforever.com/faf/vault/ ... .v0001.png
2017-07-16 18:53:13,289 INFO downloadManager Searching map preview for: operationthaathaaez.v0006 from http://content.faforever.com/faf/vault/ ... .v0006.png
2017-07-16 18:53:13,303 INFO downloadManager Searching map preview for: funeral_plains.v0001 from http://content.faforever.com/faf/vault/ ... .v0001.png
2017-07-16 18:53:13,303 INFO downloadManager Searching map preview for: setons_clutch_fun_edition.v0002 from http://content.faforever.com/faf/vault/ ... .v0002.png
2017-07-16 18:53:13,319 INFO downloadManager Searching map preview for: coldfire_crossing.v0001 from http://content.faforever.com/faf/vault/ ... .v0001.png
2017-07-16 18:53:13,351 ERROR fa.maps Error raised in maps.preview(...) for x1ca_coop_004.v0015
2017-07-16 18:53:13,351 ERROR fa.maps Map Preview Exception
Traceback (most recent call last):
File "src\fa\maps.py", line 443, in preview
File "src\fa\maps.py", line 353, in __exportPreviewFromMap
error: unpack requires a string argument of length 4
2017-07-16 18:53:13,351 ERROR fa.maps Error raised in maps.preview(...) for x1ca_coop_004.v0015
2017-07-16 18:53:13,351 ERROR fa.maps Map Preview Exception
Traceback (most recent call last):
File "src\fa\maps.py", line 443, in preview
File "src\fa\maps.py", line 353, in __exportPreviewFromMap
error: unpack requires a string argument of length 4
2017-07-16 18:53:13,351 ERROR fa.maps Error raised in maps.preview(...) for x1ca_coop_004.v0015
2017-07-16 18:53:13,351 ERROR fa.maps Map Preview Exception
Traceback (most recent call last):
File "src\fa\maps.py", line 443, in preview
File "src\fa\maps.py", line 353, in __exportPreviewFromMap
error: unpack requires a string argument of length 4
2017-07-16 18:53:13,351 INFO downloadManager Searching map preview for: voodoo_ghostbusters_v1b.v0001 from http://content.faforever.com/faf/vault/ ... .v0001.png
2017-07-16 18:53:13,351 INFO downloadManager Searching map preview for: wonder 4v4 v3c.v0004 from http://content.faforever.com/faf/vault/ ... all/wonder 4v4 v3c.v0004.png
2017-07-16 18:53:13,367 INFO downloadManager Searching map preview for: crimson sea.v0001 from http://content.faforever.com/faf/vault/ ... ll/crimson sea.v0001.png
2017-07-16 18:53:13,367 INFO downloadManager Searching map preview for: chiron.v0003 from http://content.faforever.com/faf/vault/ ... .v0003.png
2017-07-16 18:53:13,381 ERROR fa.maps Error raised in maps.preview(...) for x1ca_coop_006.v0013
2017-07-16 18:53:13,381 ERROR fa.maps Map Preview Exception
Traceback (most recent call last):
File "src\fa\maps.py", line 443, in preview
File "src\fa\maps.py", line 353, in __exportPreviewFromMap
error: unpack requires a string argument of length 4
2017-07-16 18:53:13,398 ERROR fa.maps Error raised in maps.preview(...) for x1ca_coop_005.v0015
2017-07-16 18:53:13,398 ERROR fa.maps Map Preview Exception
Traceback (most recent call last):
File "src\fa\maps.py", line 443, in preview
File "src\fa\maps.py", line 353, in __exportPreviewFromMap
error: unpack requires a string argument of length 4
2017-07-16 18:53:13,398 INFO downloadManager Searching map preview for: x1ca_coop_005.v0015 from http://content.faforever.com/faf/vault/ ... .v0015.png
2017-07-16 18:53:13,414 INFO downloadManager Searching map preview for: dual_gap_8v816pl_fixed.v0002 from http://content.faforever.com/faf/vault/ ... .v0002.png
2017-07-16 18:53:13,428 ERROR fa.maps Error raised in maps.preview(...) for x1ca_coop_001.v0019
2017-07-16 18:53:13,428 ERROR fa.maps Map Preview Exception
Traceback (most recent call last):
File "src\fa\maps.py", line 443, in preview
File "src\fa\maps.py", line 353, in __exportPreviewFromMap
error: unpack requires a string argument of length 4
2017-07-16 18:53:13,428 INFO downloadManager Searching map preview for: x1ca_coop_001.v0019 from http://content.faforever.com/faf/vault/ ... .v0019.png
2017-07-16 18:53:13,428 ERROR fa.maps Error raised in maps.preview(...) for x1ca_coop_001.v0019
2017-07-16 18:53:13,428 ERROR fa.maps Map Preview Exception
Traceback (most recent call last):
File "src\fa\maps.py", line 443, in preview
File "src\fa\maps.py", line 353, in __exportPreviewFromMap
error: unpack requires a string argument of length 4
2017-07-16 18:53:13,428 ERROR fa.maps Error raised in maps.preview(...) for x1ca_coop_001.v0019
2017-07-16 18:53:13,428 ERROR fa.maps Map Preview Exception
Traceback (most recent call last):
File "src\fa\maps.py", line 443, in preview
File "src\fa\maps.py", line 353, in __exportPreviewFromMap
error: unpack requires a string argument of length 4
2017-07-16 18:53:13,460 INFO downloadManager Searching map preview for: fortclarkeassault.v0013 from http://content.faforever.com/faf/vault/ ... .v0013.png
2017-07-16 18:53:13,460 WARNING fa.maps Unable to find the .scmap for: dual_gap_v5.6.v0001, was looking here: C:\Users\J\Documents\My Games\Gas Powered Games\Supreme Commander Forged Alliance\Maps\dual_gap_v5.6.v0001\dual_gap_v5.scmap
2017-07-16 18:53:13,460 WARNING fa.maps Unable to find the .scmap for: dual_gap_v5.6.v0001, was looking here: C:\Users\J\Documents\My Games\Gas Powered Games\Supreme Commander Forged Alliance\Maps\dual_gap_v5.6.v0001\dual_gap_v5.scmap
2017-07-16 18:53:13,460 INFO downloadManager Searching map preview for: blackheart_oasis.v0001 from http://content.faforever.com/faf/vault/ ... .v0001.png
2017-07-16 18:53:13,476 INFO downloadManager Searching map preview for: scca_coop_r05.v0012 from http://content.faforever.com/faf/vault/ ... .v0012.png
2017-07-16 18:53:13,492 INFO downloadManager Searching map preview for: voodoo tournament v18 from http://content.faforever.com/faf/vault/ ... all/voodoo tournament v18.png
2017-07-16 18:53:13,492 INFO downloadManager Searching map preview for: survival_5thdimension_v6.v0001 from http://content.faforever.com/faf/vault/ ... .v0001.png
2017-07-16 18:53:13,506 INFO downloadManager Searching map preview for: survival_horde.v0005 from http://content.faforever.com/faf/vault/ ... .v0005.png
2017-07-16 18:53:13,506 WARNING fa.maps Unable to find the .scmap for: dual_gap_v5.6.v0001, was looking here: C:\Users\J\Documents\My Games\Gas Powered Games\Supreme Commander Forged Alliance\Maps\dual_gap_v5.6.v0001\dual_gap_v5.scmap
2017-07-16 18:53:13,523 WARNING fa.maps Unable to find the .scmap for: dual_gap_v5.6.v0001, was looking here: C:\Users\J\Documents\My Games\Gas Powered Games\Supreme Commander Forged Alliance\Maps\dual_gap_v5.6.v0001\dual_gap_v5.scmap
2017-07-16 18:53:13,523 INFO downloadManager Searching map preview for: scca_coop_e02.v0013 from http://content.faforever.com/faf/vault/ ... .v0013.png
2017-07-16 18:53:13,539 INFO downloadManager Searching map preview for: scca_coop_e04.v0014 from http://content.faforever.com/faf/vault/ ... .v0014.png
2017-07-16 18:53:13,553 WARNING fa.maps Unable to find the .scmap for: dual_gap_v5.6.v0001, was looking here: C:\Users\J\Documents\My Games\Gas Powered Games\Supreme Commander Forged Alliance\Maps\dual_gap_v5.6.v0001\dual_gap_v5.scmap
2017-07-16 18:53:13,569 WARNING fa.maps Unable to find the .scmap for: dual_gap_v5.6.v0001, was looking here: C:\Users\J\Documents\My Games\Gas Powered Games\Supreme Commander Forged Alliance\Maps\dual_gap_v5.6.v0001\dual_gap_v5.scmap
2017-07-16 18:53:13,601 INFO downloadManager Searching map preview for: voodoo_space_war_v1.v0001 from http://content.faforever.com/faf/vault/ ... .v0001.png
2017-07-16 18:53:13,601 INFO downloadManager Searching map preview for: bunnyroadnokev1.v0001 from http://content.faforever.com/faf/vault/ ... .v0001.png
2017-07-16 18:53:13,617 INFO downloadManager Searching map preview for: scca_coop_e01.v0016 from http://content.faforever.com/faf/vault/ ... .v0016.png
2017-07-16 18:53:13,631 INFO downloadManager Searching map preview for: setons_clutch_ultimate.v0009 from http://content.faforever.com/faf/vault/ ... .v0009.png
2017-07-16 18:53:13,664 INFO downloadManager Searching map preview for: zepilot_dual_gap_v6.v0001 from http://content.faforever.com/faf/vault/ ... .v0001.png
2017-07-16 18:53:13,664 INFO downloadManager Searching map preview for: adaptive_point_of_reason.v0002 from http://content.faforever.com/faf/vault/ ... .v0002.png
2017-07-16 18:53:13,664 INFO downloadManager Searching map preview for: scca_coop_a04.v0014 from http://content.faforever.com/faf/vault/ ... .v0014.png
2017-07-16 18:53:13,678 WARNING fa.maps Unable to find the .scmap for: dual_gap_v5.6.v0001, was looking here: C:\Users\J\Documents\My Games\Gas Powered Games\Supreme Commander Forged Alliance\Maps\dual_gap_v5.6.v0001\dual_gap_v5.scmap
2017-07-16 18:53:13,694 INFO downloadManager Searching map preview for: scca_coop_r06.v0012 from http://content.faforever.com/faf/vault/ ... .v0012.png
2017-07-16 18:53:13,710 INFO downloadManager Searching map preview for: hilly_plateau.v0002 from http://content.faforever.com/faf/vault/ ... .v0002.png
2017-07-16 18:53:13,710 INFO downloadManager Searching map preview for: palacedefensexd_v2 from http://content.faforever.com/faf/vault/ ... exd_v2.png
2017-07-16 18:53:13,726 INFO downloadManager Searching map preview for: balvery mountains from http://content.faforever.com/faf/vault/ ... ll/balvery mountains.png
2017-07-16 18:53:13,742 INFO downloadManager Searching map preview for: sli-fox_euro_theater_v1 from http://content.faforever.com/faf/vault/ ... ter_v1.png
2017-07-16 18:53:13,742 INFO downloadManager Searching map preview for: the_battle_of_the_pyramids.v0005 from http://content.faforever.com/faf/vault/ ... .v0005.png
2017-07-16 18:53:14,388 INFO connectivity.helper.ConnectivityHelper Connectivity state is PUBLIC, mapped address: 89.241.96.96:6112
2017-07-16 18:53:14,418 INFO downloadManager Finished download from http://content.faforever.com/faf/vault/ ... .v0015.png
2017-07-16 18:53:14,466 INFO downloadManager Finished download from http://content.faforever.com/faf/vault/ ... .v0009.png
2017-07-16 18:53:14,466 INFO downloadManager Finished download from http://content.faforever.com/faf/vault/ ... .v0013.png
2017-07-16 18:53:14,496 INFO downloadManager Finished download from http://content.faforever.com/faf/vault/ ... .v0014.png
2017-07-16 18:53:14,513 INFO downloadManager Finished download from http://content.faforever.com/faf/vault/ ... /small/bgh teamplay.png
2017-07-16 18:53:14,513 INFO downloadManager Finished download from http://content.faforever.com/faf/vault/ ... .v0016.png
2017-07-16 18:53:14,513 INFO downloadManager Finished download from http://content.faforever.com/faf/vault/ ... 12p_v2.png
2017-07-16 18:53:14,529 INFO downloadManager Finished download from http://content.faforever.com/faf/vault/ ... atsign.png
2017-07-16 18:53:14,529 INFO downloadManager Finished download from http://content.faforever.com/faf/vault/ ... .v0001.png
2017-07-16 18:53:14,529 INFO downloadManager Finished download from http://content.faforever.com/faf/vault/ ... small/flat v2.png
2017-07-16 18:53:14,529 INFO downloadManager Finished download from http://content.faforever.com/faf/vault/ ... .v0015.png
2017-07-16 18:53:14,529 INFO downloadManager Finished download from http://content.faforever.com/faf/vault/ ... all/pamnal b5.v0023.png
2017-07-16 18:53:14,543 INFO downloadManager Finished download from http://content.faforever.com/faf/vault/ ... .v0001.png
2017-07-16 18:53:14,543 INFO downloadManager Finished download from http://content.faforever.com/faf/vault/ ... .v0004.png
2017-07-16 18:53:14,543 INFO downloadManager Finished download from http://content.faforever.com/faf/vault/ ... .v0004.png
2017-07-16 18:53:14,543 INFO downloadManager Finished download from http://content.faforever.com/faf/vault/ ... /small/gap of rohan new.png
2017-07-16 18:53:14,543 INFO downloadManager Finished download from http://content.faforever.com/faf/vault/ ... lat_danger close ii.png
2017-07-16 18:53:14,543 INFO downloadManager Finished download from http://content.faforever.com/faf/vault/ ... .v0001.png
2017-07-16 18:53:14,559 INFO downloadManager Finished download from http://content.faforever.com/faf/vault/ ... .v0006.png
2017-07-16 18:53:14,575 INFO downloadManager Finished download from http://content.faforever.com/faf/vault/ ... lanced.png
2017-07-16 18:53:14,575 INFO downloadManager Finished download from http://content.faforever.com/faf/vault/ ... ll/flooded tabula tasa.v0002.png
2017-07-16 18:53:14,575 INFO downloadManager Finished download from http://content.faforever.com/faf/vault/ ... cmp_00001- river delta.png
2017-07-16 18:53:14,591 INFO downloadManager Finished download from http://content.faforever.com/faf/vault/ ... .v0004.png
2017-07-16 18:53:14,591 INFO downloadManager Finished download from http://content.faforever.com/faf/vault/ ... .v0002.png
2017-07-16 18:53:14,591 INFO downloadManager Finished download from http://content.faforever.com/faf/vault/ ... .v0001.png
2017-07-16 18:53:14,591 INFO downloadManager Finished download from http://content.faforever.com/faf/vault/ ... all/wonder 4v4 v3c.v0004.png
2017-07-16 18:53:14,591 INFO downloadManager Finished download from http://content.faforever.com/faf/vault/ ... .v0001.png
2017-07-16 18:53:14,607 INFO downloadManager Finished download from http://content.faforever.com/faf/vault/ ... .v0015.png
2017-07-16 18:53:14,607 INFO downloadManager Finished download from http://content.faforever.com/faf/vault/ ... .v0019.png
2017-07-16 18:53:14,621 INFO downloadManager Finished download from http://content.faforever.com/faf/vault/ ... .v0013.png
2017-07-16 18:53:14,654 INFO downloadManager Finished download from http://content.faforever.com/faf/vault/ ... .v0003.png
2017-07-16 18:53:14,654 INFO downloadManager Finished download from http://content.faforever.com/faf/vault/ ... ll/crimson sea.v0001.png
2017-07-16 18:53:14,654 INFO downloadManager Finished download from http://content.faforever.com/faf/vault/ ... .v0012.png
2017-07-16 18:53:14,668 INFO downloadManager Finished download from http://content.faforever.com/faf/vault/ ... .v0001.png
2017-07-16 18:53:14,668 INFO downloadManager Finished download from http://content.faforever.com/faf/vault/ ... .v0001.png
2017-07-16 18:53:14,684 INFO downloadManager Finished download from http://content.faforever.com/faf/vault/ ... .v0013.png
2017-07-16 18:53:14,716 INFO downloadManager Finished download from http://content.faforever.com/faf/vault/ ... .v0014.png
2017-07-16 18:53:14,763 INFO downloadManager Finished download from http://content.faforever.com/faf/vault/ ... all/voodoo tournament v18.png
2017-07-16 18:53:14,779 INFO downloadManager Finished download from http://content.faforever.com/faf/vault/ ... .v0002.png
2017-07-16 18:53:14,835 INFO downloadManager Finished download from http://content.faforever.com/faf/vault/ ... .v0001.png
2017-07-16 18:53:14,849 INFO downloadManager Finished download from http://content.faforever.com/faf/vault/ ... .v0001.png
2017-07-16 18:53:14,854 INFO downloadManager Finished download from http://content.faforever.com/faf/vault/ ... .v0016.png
2017-07-16 18:53:14,865 INFO downloadManager Finished download from http://content.faforever.com/faf/vault/ ... .v0005.png
2017-07-16 18:53:14,880 INFO downloadManager Finished download from http://content.faforever.com/faf/vault/ ... .v0001.png
2017-07-16 18:53:14,914 INFO downloadManager Finished download from http://content.faforever.com/faf/vault/ ... .v0014.png
2017-07-16 18:53:14,927 INFO downloadManager Finished download from http://content.faforever.com/faf/vault/ ... .v0012.png
2017-07-16 18:53:14,956 INFO downloadManager Finished download from http://content.faforever.com/faf/vault/ ... .v0001.png
2017-07-16 18:53:14,986 INFO downloadManager Finished download from http://content.faforever.com/faf/vault/ ... exd_v2.png
2017-07-16 18:53:15,019 INFO downloadManager Finished download from http://content.faforever.com/faf/vault/ ... ll/balvery mountains.png
2017-07-16 18:53:15,128 INFO downloadManager Finished download from http://content.faforever.com/faf/vault/ ... .v0002.png
2017-07-16 18:53:15,174 INFO downloadManager Finished download from http://content.faforever.com/faf/vault/ ... .v0001.png
2017-07-16 18:53:15,221 INFO downloadManager Finished download from http://content.faforever.com/faf/vault/ ... ter_v1.png
2017-07-16 18:53:15,221 INFO downloadManager Finished download from http://content.faforever.com/faf/vault/ ... .v0002.png
2017-07-16 18:53:15,312 INFO downloadManager Finished download from http://content.faforever.com/faf/vault/ ... .v0009.png
2017-07-16 18:53:15,446 INFO downloadManager Finished download from http://content.faforever.com/faf/vault/ ... .v0005.png
2017-07-16 18:53:25,887 INFO fa.check Checking FA for: faf and map None
2017-07-16 18:53:25,887 INFO fa.check Version unknown, assuming latest
2017-07-16 18:53:25,887 INFO fa.check Updating FA for mod: faf, version None
2017-07-16 18:53:25,887 INFO fa.check Writing fa_path.lua config file.
2017-07-16 18:53:26,674 INFO fa.updater Updater: Downloading http://content.dev.faforever.com/faf/up ... _nonxt.lua
2017-07-16 18:53:26,910 INFO fa.updater Updater: Downloading http://content.dev.faforever.com/faf/xd ... dll.xdelta
2017-07-16 18:53:27,160 INFO fa.updater Updater: Downloading http://content.dev.faforever.com/faf/up ... f_3658.lua
2017-07-16 18:53:27,269 INFO fa.updater Updater: Downloading http://content.dev.faforever.com/faf/up ... athFAF.lua
2017-07-16 18:53:28,971 INFO fa.updater Updater: Downloading http://content.dev.faforever.com/faf/up ... r1v1.1.lua
2017-07-16 18:53:29,128 INFO fa.updater Updater: Downloading http://content.dev.faforever.com/faf/up ... e.3684.exe
2017-07-16 18:54:02,509 INFO downloadManager Searching map preview for: frostravine_v1 from http://content.faforever.com/faf/vault/ ... ine_v1.png
2017-07-16 18:54:02,634 INFO downloadManager Finished download from http://content.faforever.com/faf/vault/ ... ine_v1.png
2017-07-16 18:55:01,006 INFO fa.updater Updater: Downloading http://content.dev.faforever.com/faf/up ... taPath.lua
2017-07-16 18:55:01,209 INFO fa.updater Updater: Downloading http://content.dev.faforever.com/faf/up ... k.3684.nx2
2017-07-16 18:55:01,334 INFO fa.updater Updater: Downloading http://content.dev.faforever.com/faf/up ... s.3684.nx2
2017-07-16 18:55:02,161 INFO fa.updater Updater: Downloading http://content.dev.faforever.com/faf/up ... s.3677.nxt
2017-07-16 18:55:02,365 INFO fa.updater Updater: Downloading http://content.dev.faforever.com/faf/up ... a.3684.nx2
2017-07-16 18:55:13,167 INFO fa.updater Updater: Downloading http://content.dev.faforever.com/faf/up ... s.3684.nx2
2017-07-16 18:55:16,232 INFO downloadManager Searching map preview for: adaptive_hilly_plateau.v0001 from http://content.faforever.com/faf/vault/ ... .v0001.png
2017-07-16 18:55:16,437 INFO downloadManager Finished download from http://content.faforever.com/faf/vault/ ... .v0001.png
2017-07-16 18:56:10,203 INFO downloadManager Searching map preview for: 5iver_survival_landnaval-swarm.v0010 from http://content.faforever.com/faf/vault/ ... .v0010.png
2017-07-16 18:56:10,250 INFO downloadManager Finished download from http://content.faforever.com/faf/vault/ ... .v0010.png
2017-07-16 18:56:32,247 INFO fa.updater Updater: Downloading http://content.dev.faforever.com/faf/up ... c.3684.nx2
2017-07-16 18:56:32,358 INFO fa.updater Updater: Downloading http://content.dev.faforever.com/faf/up ... v.3684.nx2
2017-07-16 18:56:35,733 INFO fa.updater Updater: Downloading http://content.dev.faforever.com/faf/up ... s.3684.nx2
2017-07-16 18:56:35,875 INFO fa.updater Updater: Downloading http://content.dev.faforever.com/faf/up ... r.3634.faf
2017-07-16 18:56:43,226 INFO downloadManager Searching map preview for: zombie war v1 from http://content.faforever.com/faf/vault/ ... all/zombie war v1.png
2017-07-16 18:56:43,351 INFO downloadManager Finished download from http://content.faforever.com/faf/vault/ ... all/zombie war v1.png
2017-07-16 18:57:25,332 INFO fa.updater Updater: Downloading http://content.dev.faforever.com/faf/up ... c.3684.nx2
2017-07-16 18:57:31,377 INFO fa.updater Updater: Downloading http://content.dev.faforever.com/faf/up ... s.3684.nx2
2017-07-16 18:57:32,970 INFO fa.updater Updater: Downloading http://content.dev.faforever.com/faf/up ... s.3684.nx2
2017-07-16 18:58:33,269 INFO downloadManager Searching map preview for: scmp_015.v0001 from http://content.faforever.com/faf/vault/ ... .v0001.png
2017-07-16 18:58:33,615 INFO downloadManager Finished download from http://content.faforever.com/faf/vault/ ... .v0001.png
2017-07-16 18:58:49,377 INFO downloadManager Searching map preview for: 6v6 team tournament map two.v0002 from http://content.faforever.com/faf/vault/ ... /small/6v6 team tournament map two.v0002.png
2017-07-16 18:58:49,470 INFO downloadManager Finished download from http://content.faforever.com/faf/vault/ ... /small/6v6 team tournament map two.v0002.png
2017-07-16 18:58:53,533 INFO downloadManager Searching map preview for: duel gap.v0010 from http://content.faforever.com/faf/vault/ ... small/duel gap.v0010.png
2017-07-16 18:58:54,033 INFO downloadManager Finished download from http://content.faforever.com/faf/vault/ ... small/duel gap.v0010.png
2017-07-16 18:58:59,088 WARNING fa.maps Unable to find the .scmap for: dual_gap_v5.7_beta_2.v0001, was looking here: C:\Users\J\Documents\My Games\Gas Powered Games\Supreme Commander Forged Alliance\Maps\dual_gap_v5.7_beta_2.v0001\dual_gap_v5.scmap
2017-07-16 18:58:59,088 INFO downloadManager Searching map preview for: dual_gap_v5.7_beta_2.v0001 from http://content.faforever.com/faf/vault/ ... .v0001.png
2017-07-16 18:58:59,306 INFO downloadManager Finished download from http://content.faforever.com/faf/vault/ ... .v0001.png
2017-07-16 19:00:34,793 INFO downloadManager Searching map preview for: morning prayer from http://content.faforever.com/faf/vault/ ... ll/morning prayer.png
2017-07-16 19:00:34,950 INFO downloadManager Finished download from http://content.faforever.com/faf/vault/ ... ll/morning prayer.png
2017-07-16 19:02:11,683 INFO fa.check checking updated files: ['init_nonxt.lua', 'GDFBinary.dll', 'init_faf.lua', 'SupComDataPathFAF.lua', 'init_ladder1v1.lua', 'ForgedAlliance.exe', 'SupComDataPath.lua', 'schook.nx2', 'effects.nx2', 'modules.nx2', 'lua.nx2', 'textures.nx2', 'etc.nx2', 'env.nx2', 'meshes.nx2', 'faforever.faf', 'loc.nx2', 'projectiles.nx2', 'units.nx2']
2017-07-16 19:02:11,881 INFO client.connection Outgoing JSON Message: {"title": "CommanderA's game", "visibility": "public", "is_rehost": false, "mapname": "scmp_007", "command": "game_host", "password": null, "mod": "faf"}
2017-07-16 19:02:11,970 ERROR client._clientwindow Not ready for game launch

[PhilipJFry]

i recommend posting logs as an attachment
i assume this is the cause of your issue but i have no clue what to do with it

Code: Select all

2017-07-16 18:53:13,428 ERROR fa.maps Error raised in maps.preview(...) for x1ca_coop_001.v0019
2017-07-16 18:53:13,428 ERROR fa.maps Map Preview Exception
Traceback (most recent call last):
File "src\fa\maps.py", line 443, in preview
File "src\fa\maps.py", line 353, in __exportPreviewFromMap
error: unpack requires a string argument of length 4

the client devs will know what to do i suppose

[CommanderA]

Thanks Phillip, appreciate your time

[CommanderA]

Well, we fixed it. We added the FAF files as an exclusion to defender, cleared the caches/game files (which still caused FAF to crash), then turned all defender settings ON (yes, on) rather than off, and allowed FAF to update. For some reason unknown to us its working... hope this helps someone else

[Wesmania]

These exceptions seem to be caused either by malformed map format, or maps missing altogether. I gazed upon this code, and dare not modify it.