FaForever flatout does not work

This is for troubleshooting of problems with the FAF client and Forged Alliance game.

Moderator: PhilipJFry

FaForever flatout does not work

Postby Rewdalf » 26 Jun 2017, 04:29

I don't know where to start.
I don't even know what to call the problem.

The client does not work.

It worked yesterday.
It worked the day before.
It worked for over two years, and today it does not.

-Already reinstalled the client
-Restarted the computer, twice...
-Reset the router
-Ran a virus check
-Shut off the anti-virus
-Shut off the firewall

Nothing. Don't know where to start, or how to fix any of this.
All I get is this.

Image

Same story with all the tabs.
Nothing shows up. Nothing to work with.
No error message.
Cleared the logs, cleared the files, reset everything...
Rewdalf
Crusader
 
Posts: 18
Joined: 21 Jan 2013, 09:45
Has liked: 0 time
Been liked: 0 time
FAF User Name: Rewdalf

Re: FaForever flatout does not work

Postby speed2 » 26 Jun 2017, 06:29

Start by posting forever.log
User avatar
speed2
Contributor
 
Posts: 3189
Joined: 05 Jan 2013, 15:11
Has liked: 636 times
Been liked: 1119 times
FAF User Name: speed2

Re: FaForever flatout does not work

Postby PhilipJFry » 26 Jun 2017, 07:52

the user did post his forever.log.1 file via discord i'll just link it here.
cats>dogs
post logs
User avatar
PhilipJFry
Supreme Commander
 
Posts: 2635
Joined: 23 Mar 2016, 21:16
Location: Austria
Has liked: 232 times
Been liked: 348 times
FAF User Name: PhilipJFry

Re: FaForever flatout does not work

Postby CookieNoob » 26 Jun 2017, 09:10

your forever.log.1 only contains an error that your ports are not forwarded.

can you plz
1) close the client
2) delete all logs
3) start the client
4) close it again
5) post your forever.log
Check out the next level of maps: viewtopic.php?f=53&t=13014
For adaptivity, customizability and less clutter in the vault.
User avatar
CookieNoob
Priest
 
Posts: 477
Joined: 02 Aug 2014, 17:07
Has liked: 65 times
Been liked: 249 times
FAF User Name: CookieNoob

Re: FaForever flatout does not work

Postby Uveso » 26 Jun 2017, 11:50

Please restart your router.
User avatar
Uveso
Supreme Commander
 
Posts: 1788
Joined: 11 Dec 2015, 20:56
Location: Germany
Has liked: 70 times
Been liked: 291 times
FAF User Name: Uveso

Re: FaForever flatout does not work

Postby Wesmania » 26 Jun 2017, 23:35

I don't see anything special in that log - actually I don't see any record of recent failed launches, so I think a rotated part of the log got posted. Another thing you can try is backup & remove FAF client configuration file.
Wesmania
Contributor
 
Posts: 391
Joined: 19 Nov 2014, 19:17
Has liked: 2 times
Been liked: 79 times
FAF User Name: MazorNoob

Re: FaForever flatout does not work

Postby Rewdalf » 27 Jun 2017, 00:15

Actually, no.
I did not post a log. I forgot to do that.

https://pastebin.com/g6mffEnL

That's from yesterday.
I changed ports a few times, and forwarded both 6112, and the other ports I tried to switch over to.
Even reset the router.
Nothing worked.

Here's the kicker, the client works fine today.
I got home from work and fired it up.
Launched a game, and it downloaded all the required files (since I reinstalled it yesterday).

Not sure if and when the issue will return, but yesterday I was having zero luck with it and today it's as if there was never any issue.

Maybe the log will unearth the problem...
Rewdalf
Crusader
 
Posts: 18
Joined: 21 Jan 2013, 09:45
Has liked: 0 time
Been liked: 0 time
FAF User Name: Rewdalf

Re: FaForever flatout does not work

Postby DukeOfEarl » 29 Jun 2017, 06:40

The connection between client and server couldn't be established properly so the client didn't receive information about the featured mods and the active games.

Sounds like an issue with your internet connection.
DevOps Councillor and Maintainer of the FAF Python Client
aka Duke / OppressiveDuke / DukeOfEarl / duk3luk3 - call me Duke

Problems? Get help in the Tech Support Forum
Have I fixed your problems? You can support me on Patreon and LiberaPay!
User avatar
DukeOfEarl
Avatar-of-War
 
Posts: 206
Joined: 17 Apr 2013, 14:31
Has liked: 12 times
Been liked: 18 times
FAF User Name: OppressiveDuke

Re: FaForever flatout does not work

Postby RocketRooster » 29 Jun 2017, 09:10

I think more visible diagnostic information would be a helpful addition to the UI, that is, it's loads better than having to trawl through logs and make guesses.
RocketRooster
Avatar-of-War
 
Posts: 294
Joined: 08 Apr 2016, 11:29
Has liked: 29 times
Been liked: 52 times
FAF User Name: RocketRooster


Return to Tech Support

Who is online

Users browsing this forum: No registered users and 1 guest