Cannot connect to games or host them [SOLVED]

This is for troubleshooting of problems with the FAF client and Forged Alliance game.

Moderator: PhilipJFry

Cannot connect to games or host them

Postby jamez1442 » 03 Apr 2016, 20:48

So whenever I try to join or host a game it will update and download the map but then nothing happens and i have no idea of what to do so ill just show part of the logs the error i got was "Couldn't get static port mapping collection" bu to be honest i have no idea whats going on.


2016-04-03 14:57:22,861 INFO client._clientwindow Logging in with {'login': u'jamez1442', 'session': '1586306881', 'command': 'hello', 'unique_id': 'CkNDYTlLNFdCSTVPcVhsdFI0TDV0QWc9PVk4T0NzUHB4dlF4K2h2aVVmaWE5NWNX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\naHpDQ3NkRVMvblltTU16T1FGSHNaUmQwREt4eTIzN0Y0V2x1MFhwUT09'}
2016-04-03 14:57:23,082 INFO fa.upnp UPnP mapping 192.168.0.5:6112
2016-04-03 14:57:23,210 ERROR fa.upnp Couldn't get StaticPortMappingCollection
2016-04-03 14:57:23,221 INFO chat._chatwidget Connecting to IRC at: irc.faforever.com:6667. TLS: False
2016-04-03 14:57:23,303 INFO connectivity.qturnsocket.QTurnSocket Turn socket initialized: faforever.com
2016-04-03 14:57:23,305 INFO client._clientwindow Outgoing JSON Message: {"args": [6112], "command": "InitiateTest", "target": "connectivity"}
2016-04-03 14:57:24,009 WARNING util Expensive lookup by player login, FIXME.
2016-04-03 14:58:05,303 WARNING connectivity.helper.ConnectivityHelper Outbound traffic is blocked
2016-04-03 14:58:19,779 ERROR fa.maps Web preview download failed for
2016-04-03 14:58:19,782 ERROR fa.maps Web Preview not found for:
2016-04-03 14:59:06,530 INFO client._clientwindow Close Event for Application Main Window
2016-04-03 14:59:06,595 WARNING client._clientwindow Disconnected from lobby server.
2016-04-03 14:59:06,598 INFO fa.upnp Removing UPnP port mapping.
2016-04-03 14:59:06,618 ERROR fa.upnp Couldn't get StaticPortMappingCollection
2016-04-03 14:59:06,657 INFO __main__ <<< --------------------------- Application Shutdown
2016-04-03 14:59:09,476 INFO root FAF version: 0.11.58+464 Environment: production
2016-04-03 14:59:10,019 INFO __main__ >>> --------------------------- Application Launch
2016-04-03 14:59:11,460 INFO faf.secondaryServer.Statistic Instantiating secondary server.
2016-04-03 14:59:11,520 INFO util Read common stylesheet: client/client.css
2016-04-03 14:59:12,048 INFO util Read common stylesheet: stats/formatters/style.css
2016-04-03 14:59:12,128 INFO faf.secondaryServer.Tournament Instantiating secondary server.
2016-04-03 14:59:12,130 INFO util Read common stylesheet: tournaments/formatters/style.css
2016-04-03 14:59:13,519 INFO replays._replayswidget Replays Widget instantiated.
2016-04-03 14:59:13,542 INFO tutorials._tutorialswidget Tutorials instantiated.
2016-04-03 14:59:13,588 INFO util Read common stylesheet: coop/formatters/style.css
2016-04-03 14:59:13,680 INFO fa.replayserver listening on address 127.0.0.1:15000
2016-04-03 14:59:13,920 INFO client._clientwindow Outgoing JSON Message: {"version": "0.11.58+464", "command": "ask_session", "user_agent": "faf-client"}
2016-04-03 14:59:32,841 INFO client._clientwindow Logging in with {'login': u'jamez1442', 'session': '1257333196', 'command': 'hello', 'unique_id': 'Cmd4Mkh2dHQ5RXI3aWFhcmdoSzExT3c9PVZhdXdOeU02VWdGZlJlc293SjNyeHA0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\nTXRDeXpVNG10Ky8zZFVGeTZMWVI5RGwxbVBPcE5zNXNoby9KVnhoUT09'}
2016-04-03 14:59:33,357 INFO fa.upnp UPnP mapping 192.168.0.5:6112
2016-04-03 14:59:33,440 ERROR fa.upnp Couldn't get StaticPortMappingCollection
2016-04-03 14:59:33,447 INFO chat._chatwidget Connecting to IRC at: irc.faforever.com:6667. TLS: False
2016-04-03 14:59:33,529 INFO connectivity.qturnsocket.QTurnSocket Turn socket initialized: faforever.com
2016-04-03 14:59:33,529 INFO client._clientwindow Outgoing JSON Message: {"args": [6112], "command": "InitiateTest", "target": "connectivity"}
2016-04-03 14:59:34,088 WARNING util Expensive lookup by player login, FIXME.
2016-04-03 15:00:15,121 WARNING connectivity.helper.ConnectivityHelper Outbound traffic is blocked
2016-04-03 15:00:56,220 INFO client._clientwindow Close Event for Application Main Window
2016-04-03 15:00:56,315 WARNING client._clientwindow Disconnected from lobby server.
2016-04-03 15:00:56,319 INFO fa.upnp Removing UPnP port mapping.
2016-04-03 15:00:56,338 ERROR fa.upnp Couldn't get StaticPortMappingCollection
jamez1442
 
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Re: Cannot connect to games or host them  [SOLVED]

Postby SpdyGonzalez » 04 Apr 2016, 03:03

hi, welcome to faf, well according to your log there ware some connectivity issues


Code: Select all
2016-04-03 15:00:15,121 WARNING connectivity.helper.ConnectivityHelper Outbound traffic is blocked
2016-04-03 15:00:56,220 INFO client._clientwindow Close Event for Application Main Window
2016-04-03 15:00:56,315 WARNING client._clientwindow Disconnected from lobby server.


so, please double check if you have any antivirus with internet security or firewall and try again

also, please attach forever.log using the upload attachment function

good luck
SpdyGonzalez
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Re: Cannot connect to games or host them

Postby jamez1442 » 04 Apr 2016, 11:13

Thank you man i can finally enjoy the game
jamez1442
 
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