FAF client freezes upon startup

This is for troubleshooting of problems with the FAF client and Forged Alliance game.

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FAF client freezes upon startup

Postby ketatrypt » 13 Mar 2016, 05:52

Today, I opened up FAF client, there was an update which completed successfully. But after the update, I could not run FAF client at all. Within 5 seconds of opening it, windows will flash up saying program is not responding, try waiting, etc.

I ended up trying to do a clean FAF client install, followed procedures listed here: viewtopic.php?f=3&t=11701&p=119622 It didn't help... tried using admin, tried restarting, disabling firewall, AV, opened ports 6112-6113 on router, none of those helped either.

Forged alliance itself works perfectly, nothing has changed there. Its just the FAF client side that is freezing.

so what gives? Any ideas? (I posted the forever.log which has a warning line: "expensive player lookup by login, FIXME", )

I am using Supcom : FC DVD (non-steam edition) on Win 7 pro (64 bit)

I last ran the FAF client about 3-4 days ago, and it worked fine then, and I have not installed/updated anything except the FAF client since the last time it ran properly.

Thanks! :)
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Last edited by ketatrypt on 13 Mar 2016, 09:07, edited 1 time in total.
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Re: FAF client freezes upon startup

Postby SpdyGonzalez » 13 Mar 2016, 07:23

well that's a nice tiny log, wich is nice, well, no idea, delete or rename maps folder , its locate here :

Code: Select all
C:\Users\%username%\Documents\My Games\Gas Powered Games\Supreme Commander Forged Alliance


if it fails, send the log again and I'll take a look
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Re: FAF client freezes upon startup

Postby ketatrypt » 13 Mar 2016, 08:41

SpdyGonzales wrote:well that's a nice tiny log, wich is nice, well, no idea, delete or rename maps folder , its locate here :

Code: Select all
C:\Users\%username%\Documents\My Games\Gas Powered Games\Supreme Commander Forged Alliance


if it fails, send the log again and I'll take a look


That log is from a clean folder. As I said, I did a clean re-install of FAF client. ( as instructed here: viewtopic.php?f=3&t=11701&p=119622 )

And, one of those steps was to delete/rename folder in question, which is one of the reasons why the log is so short. It is a completely fresh install.

here is an updated log, but nothing in it has changed. (on my end I have tried disableing firewall and AV. I opened ports on my router, and otherwise re-started the internet for a refreshed IP, yet nothing has solved helped the issue)
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Re: FAF client freezes upon startup

Postby ketatrypt » 13 Mar 2016, 09:20

Hmmmm... the problem just went away.. I was just making a couple logs to paste here, and on one of the tries, it just executed normally. And I can't seem to re-produce the issue yet, I was even able to revert back to my old folders with no issues. so I guess its fixed?

I will post the log here just for reference, but yea it seems to be working now..

Thanks very much :)
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Re: FAF client freezes upon startup

Postby SpdyGonzalez » 13 Mar 2016, 20:06

well, I am glad it solved , unfortunly I have no idea what the issue was, anyway hope it does not comeback
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Re: FAF client freezes upon startup

Postby ketatrypt » 14 Mar 2016, 02:09

Well, the issue is back.. :'(

It seems like some connectivity issue?

here is a pic of where/how it gets stuck:

Image


It was working last night, no problems at all, once it did start working... Now, I am at the same point I was at yesterday. Just, frozen, and won't start.

Anyway, I will attach the log again, but its teh same issue.

Thanks.
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Re: FAF client freezes upon startup

Postby Lyndeno » 25 Mar 2016, 04:32

I am having this issue as well.
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