Cannot install any mod [SOLVED]

This is for troubleshooting of problems with the FAF client and Forged Alliance game.

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Cannot install any mod

Postby TUTURALL_Killer » 11 Mar 2016, 03:35

I just installed FAF and I can't download any mod.
When I try to install any mod, I got this error message :
This mod could not be installed (Please report this map or bug)

I can still download maps

I don't have any logs that has been created, and my FA version is the vanilla steam version (freshly installed)
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Re: Cannot install any mod

Postby thiextar » 11 Mar 2016, 17:42

i have this exact bug aswell, i cannot install any mod from the mod vaults, same error message
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Re: Cannot install any mod

Postby _Legolan » 12 Mar 2016, 21:29

Checking in to say that I am also experiencing this same issue and the same error message. If there is a fix, I'd love to know.

EDIT: I tried to hunt down the error log; the document I found was 31 pages, but I have copied in below the part that appeared relevant to the problem. I can paste more in if more info would be helpful (I don't really know what I'm doing):

2016-03-12 13:28:18,148 WARNING modvault.utils Mod download or extraction failed for: http://content.faforever.comvault/mods/ ... .v0002.zip
2016-03-12 13:28:18,148 ERROR modvault.utils Download Exception
Traceback (most recent call last):
File "src\modvault\utils.py", line 343, in downloadMod
File "C:\Python27\lib\urllib2.py", line 154, in urlopen
File "C:\Python27\lib\urllib2.py", line 431, in open
File "C:\Python27\lib\urllib2.py", line 449, in _open
File "C:\Python27\lib\urllib2.py", line 409, in _call_chain
File "C:\Python27\lib\urllib2.py", line 1227, in http_open
File "C:\Python27\lib\urllib2.py", line 1197, in do_open
URLError: <urlopen error [Errno 11004] getaddrinfo failed>
2016-03-12 13:34:17,003 WARNING modvault.utils Mod download or extraction failed for: http://content.faforever.comvault/mods/ ... .v0007.zip
2016-03-12 13:34:17,003 ERROR modvault.utils Download Exception
Traceback (most recent call last):
File "src\modvault\utils.py", line 343, in downloadMod
File "C:\Python27\lib\urllib2.py", line 154, in urlopen
File "C:\Python27\lib\urllib2.py", line 431, in open
File "C:\Python27\lib\urllib2.py", line 449, in _open
File "C:\Python27\lib\urllib2.py", line 409, in _call_chain
File "C:\Python27\lib\urllib2.py", line 1227, in http_open
File "C:\Python27\lib\urllib2.py", line 1197, in do_open
URLError: <urlopen error [Errno 11004] getaddrinfo failed>
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Re: Cannot install any mod

Postby Krelian » 12 Mar 2016, 23:29

same here

Image
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Re: Cannot install any mod

Postby El_Thieske1 » 13 Mar 2016, 11:01

I have reinstalled FaF today after quite a while. I was trying to download some mods, but I am getting the same issue as above. The vault looks like plain text and only a few mods have an 'icon' (basically the thing that says there is no picture). Also the background is white instead of dark grey.
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Re: Cannot install any mod

Postby Violins77 » 13 Mar 2016, 22:40

Same here...
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Re: Cannot install any mod

Postby TUTURALL_Killer » 14 Mar 2016, 19:11

Maybe beacause http://content.faforever.com/vault/mods ... .v0007.zip is a 404 ? First, I think a / is missing after .com, second even with the / there is a 404. Weird
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Re: Cannot install any mod

Postby andyg » 15 Mar 2016, 05:02

I can confirm that a new install of SupCom:FA and FAF do not work. I get two problems (on Windows 10 upgraded from Win7):
1. FAF complains that windows firewall is blocking outgoing connections - (I actually don't think it is, perhaps my IP is on a block list???)
2. The inability to download mods because the URL is both misconstrued, and wrong.

Is there any word from anyone doing any development on the program on a fix for this? For those of us with new installs, this breaks one of the best features of FAF.

:-(

Thanks

AndyG
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Re: Cannot install any mod

Postby Sheeo » 15 Mar 2016, 21:24

This was fixed with todays server restart, sorry for the inconvenience.
Support FAF on patreon: https://www.patreon.com/faf?ty=h

Peek at our continued development on github: https://github.com/FAForever
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Re: Cannot install any mod  [SOLVED]

Postby _Legolan » 15 Mar 2016, 22:13

I just thought I would confirm that, for me at least, the problem has been fixed now.
Thank you so much! Your efforts are greatly appreciated!
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