My world is ending - login problems

This is for troubleshooting of problems with the FAF client and Forged Alliance game.

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My world is ending - login problems

Postby Hungo » 03 Feb 2016, 20:09

So, I have been a long time player of Sub Com and a great supporter of FAF but this last update is messing with my head.

I normally auto log in, have done for years.

Today, after the update I have to log in with username and password. No idea what my password is, so I go to the reset password and I am supposed to receive an email...... still waiting on that. it's very possible that the email I used many years ago is one I don't use anymore so I try to set up a new account to be told only one account per computer and my old account is still present on my computer event though I have removed FAF and re installed.

My user name is Hungo

Please help me, I need sub com FAF in my life.
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Re: My world is ending - login problems

Postby Ferox-858 » 03 Feb 2016, 20:15

I am having the very same issue.

The password reset email does not arrive. I have tried entering either my FAF user name or my email address, in both cases it says that an email has been sent. Obviously I have checked my spam folder etc.
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Re: My world is ending - login problems

Postby glazick1 » 03 Feb 2016, 21:23

same trouble......
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Re: My world is ending - login problems

Postby RedhairyLlama » 03 Feb 2016, 23:30

Same problem. I cannot login to my account. I have auto login enabled. Now the regedit trick no longer works for me. I think i overwrote my original FaF installation with the BETA install. I either am not recieving the reset emails, or its going to an old email account that I dont have access to. My username is RedHairyLlamaZ, and my email is [email protected] . Checked my spam folder, tried creating a new email.

PLEASE HELP!!!!!!!!
Last edited by RedhairyLlama on 05 Feb 2016, 01:10, edited 1 time in total.
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Re: My world is ending - login problems

Postby Softly » 04 Feb 2016, 02:06

I've not had my password reset email, I requested one 6 months ago.
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Re: My world is ending - login problems

Postby RangerDanger » 04 Feb 2016, 03:18

I havent even gotten that far! When i tried to get my password reset in both cases it said my username and password were not on the database, ive had to completely recreate my account.
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Re: My world is ending - login problems

Postby FXX » 04 Feb 2016, 04:52

same problem here, this is ridicolous, i need to play FA NOW
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Re: My world is ending - login problems

Postby Deering » 04 Feb 2016, 05:13

Earlier today/yesterday we moved faf to a new server. Components are still being migrated across. We are aware that the username/password change service is not working. Please be patient it is being worked on.
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Re: My world is ending - login problems

Postby Ducky » 04 Feb 2016, 21:32

I can't login: the client says password is wrong but I am 99% sure it isn't. I click to reset password, and it won't send me the reset email.

Please fix!
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Re: My world is ending - login problems

Postby xvdfhn » 05 Feb 2016, 00:35

Ducky wrote:I can't login: the client says password is wrong but I am 99% sure it isn't. I click to reset password, and it won't send me the reset email.

Please fix!


Had the same: worked for me after i typed in the same password a few times
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