Updating files: FAF [failed]

[Madafukkinshi]

Hello all,

First of all, thanks for this great community server.

I cannot host or join any game, having the following (network related I think) error:

Update started at 2015-10-27 14:46:53
Using game path: D:\Program Files\SteamLibrary\steamapps\common\Supreme Commander Forged Alliance
Using appdata: C:\ProgramData\FAForever
Connected to update server at 2015-10-27 14:46:53
writeToServer(GET_FILES_TO_UPDATE, [FAF])
TIMEOUT: UpdaterTimeout(('Operation timed out while waiting for file list.',))
Disconnected from server at 2015-10-27 14:47:13

What can I do? Any ideas?

I tried disabling firewall and running as admin.

Also, the proxy test fails to launch the game.

Thanks,

[Sheeo]

Something along your network path to the server is probably blocking port 9001, until we replace the update server there's nothing you can do but fix this network issue.

[ede]

@OP Maybe you should have a look at the configuration of your router/NAT/modem. Like Sheeo said, something is blocking your connection on that port, if it can't be your local firewall then maybe it's some kind of restriction in the box that connects you to the internet.

[Destructor]

I have the same problem. But i think is a network problem, not computer or firewall problems.
When my friend BR_BIG_BANG comes to my house, his notebook shows the same error on my WIFI network.
I use Bridge, without any firewall block.

When i was using another radio network, FAF was running.
But when i changed my internet provider, FAF died. :'(

[ede]

If you're absolutely certain, that nothing in your network changed, aside from your ISP, then contact them and tell them about the problem. However I highly doubt that it's actually your ISP blocking the traffic. They normally only do that if they think some malicious software on your PC is sending out suspicious traffic and even then they'll inform you immediately. Try having a look at the settings of whatever device actually connects your local network to the internet.

[Leo]

if destructor really conecter as BRIDGE then there wasnt any device blocking traffic since there was no device between his ISP and his computer.

Change ISP solves it no doubt... the question is, isn't there something to do server side? don't know what? like allow him account a diferent connection ? only Sheeo can solve it .

[ede]

You're right I totally missed that he said he was running in bridge mode, but even then I can't really imagine his ISP randomly blocking traffic like that. Shouldn't hurt to contact his ISP though.