Black screen with FAF beta

This is for troubleshooting of problems with the FAF client and Forged Alliance game.

Moderator: PhilipJFry

Black screen with FAF beta

Postby chep » 04 Sep 2015, 23:41

Hi

I can't join beta games, instead of connecting screen I got only black screen with lobby mouse pointer. All I can do is alt-f4.
I tried to uninstall FAF, remove C:\ProgramData\FAForever and C:\Users\Chep\AppData\Local\Gas Powered Games but this was useless.
Can anyone help please?
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Re: Black screen with FAF beta

Postby chep » 20 Sep 2015, 22:17

up
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Re: Black screen with FAF beta

Postby chep » 06 Jan 2016, 22:15

I still can't play beta games :-(
I just hope that beta will stay optional...
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Re: Black screen with FAF beta

Postby SpdyGonzalez » 06 Jan 2016, 23:33

please enable logs on :

Options -> Settings -> Save game logs

join a beta game, do the alt+f4 thing

after that go to
Code: Select all
C:\ProgramData\FAForever\logs
, and attach forever.log and game.log files, into this topic using the "upload attachment" function
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Re: Black screen with FAF beta

Postby chep » 12 Jan 2016, 22:22

Here they are

thx
Attachments
game.log
(56.34 KiB) Downloaded 32 times
forever.log
(41.96 KiB) Downloaded 28 times
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Re: Black screen with FAF beta

Postby SpdyGonzalez » 13 Jan 2016, 01:00

well, there's an error in there and after it, FA closes..

the following sugestion is just a test, it can work or not, you can try, no harm will be made :

Close FAF

1)go to :

Code: Select all
C:\Users\%username%\AppData\Local\Gas Powered Games\Supreme Commander Forged Alliance


- rename game.prefs file game.prefs.old

2)go to :

Code: Select all
C:\Users\%username%\Documents\My Games\Gas Powered Games\Supreme Commander Forged Alliance


- rename Mods to Mods.old


3) launch the Original Forged Alliance
- create new username, and set display resolution

Launch FAF, try to host beta


If id does not work, delete the 2 new created Mods folder and game.pregs file, and rename Mods.old to Mods and game.prefs.old to game.prefs
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Re: Black screen with FAF beta

Postby chep » 16 Jan 2016, 15:36

It did not work :-( same black screen
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Re: Black screen with FAF beta

Postby SpdyGonzalez » 17 Jan 2016, 16:28

can you attach the logs after reseting game.prefs and removing mods/maps ?

they will be kinda of easy to read
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Re: Black screen with FAF beta

Postby chep » 17 Jan 2016, 16:43

Here they are.
Attachments
game.log
(54.49 KiB) Downloaded 21 times
forever.log
(22.01 KiB) Downloaded 25 times
chep
 
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Joined: 04 Sep 2015, 23:31
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