3DDirect error on a gaming comp

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3DDirect error on a gaming comp

Postby RebleFox » 27 Oct 2014, 06:47

okay so I got this new brand new laptop with window 8.1 pro, now my other one which is 8.1 runs SupCom perfectly without problems.

well I would post the spec but system saying too 'spammy' anyway its an alienware 14 with an i7 processor, it is better in about every way to my other one.

it is a gaming laptop thats better then my other one so it should work but I get an error 3DDirect cant be generated e.e yes I did the compatibility runs with every option that was on the list using troubleshooter and through properties, as the admin, ran it using the .exe file directly and na da. oh its the steam version if that help.
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Re: 3DDirect error on a gaming comp

Postby ALL_Sys_Nominal » 01 Nov 2014, 15:44

reinstalling directx maybe?
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Re: 3DDirect error on a gaming comp

Postby ALL_Sys_Nominal » 01 Nov 2014, 16:12

reinstalling directx maybe?
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Re: 3DDirect error on a gaming comp

Postby D4E_Omit » 01 Nov 2014, 16:36

if you don't read the red text on top we can't help you. We only know you have a 3DDirect error, which is waay to generic. Try reading the red text in giant letters that says
'You won't get answers if you don't follow this :
You won't able to open a thread if you don't read all this ! '

It may sound mean but we can't help you if you dont read that.
Sometimes, I just feel like I want to eat pancakes.
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Re: 3DDirect error on a gaming comp

Postby RebleFox » 02 Nov 2014, 22:51

that is because that is all I got...
*runs .exe* *gives access to FA* *waits a bit* *error 3DDirect cant be generated window*

it wont even start the game nvm starting it in lobby. the comp spec is higher then the game min req but it wont start. I know it works on windows 8 since my other laptop can play it. I did try searching but nah da no past posts on it.

it's brand new laptop so I dont think its directx fault, my other one didnt have a problem when it was new.

I figure its just its too new of a OS to be able to play the game. stupid windows 8.1 pro.
I just redownload it and see if theres a log.
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Re: 3DDirect error on a gaming comp

Postby E8400-CV » 03 Nov 2014, 16:47

You need to enable logs first.
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Re: 3DDirect error on a gaming comp

Postby Cuddles » 05 Nov 2014, 19:20

If your still around, does your notebook have duel GPU's? I had to tell mine to use the nvidia GPU and not the crappy intel one.
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Re: 3DDirect error on a gaming comp

Postby RebleFox » 06 Nov 2014, 00:03

no log worth putting here apart from FA could not start error, since the game couldnt start in the first place.

in the nvidia 3D setting its auto set to to the nvidia GPU, I even put it manually but nope :/ "error, please ensure you got up to date video card" e.e

its a Geforce GT 750M...
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Re: 3DDirect error on a gaming comp

Postby D4E_Omit » 06 Nov 2014, 00:29

Is it a windows error or an FA error? Try post a screenshot.. Also I can remember a friend having a problem with his laptop, there is some setting somewhere that makes it use the internal GPU (the bad one that can't handle FA) over the normal (in your case 750m) which is pretty stupid..

Okay first update your drivers http://www.nvidia.com/Download/index.aspx?lang=en-us if that doesnt work try this :

Go to your Nvidia control panel

Go to 'manage 3d settings' , and select the tab 'program settings'

Find 'Supreme Commander (supremecommander.exe)' and set CUDA - GPUs to your 750m (it might show up as 'high performance blah blah blah' on some laptops)
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Re: 3DDirect error on a gaming comp

Postby RebleFox » 06 Nov 2014, 00:52

tried that it didnt work...so i went with intergrated graphics option...and it works :D

stupid laptop e.e thanks all for help o/
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