Update failing to install

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Update failing to install

Postby Spacenuts » 02 Sep 2013, 12:26

hey all,
I am unable to play FAF right now because the lobby thing wanted to update so I downloaded it (FAForeverLobby 0.8.71.msi) but then when the installer runs it gives me the error:

The feature you are trying to use is on a network resource that is unavailable.
Click OK to try again, or enter an alternate path to a folder containing the installation package 'tmp26nbk1.msi' in the box below.
Use source:
c:\users\user\appdata\local\temp\

I'm running Vista
I've tried searching my c drive and all drives for this file it wants, i've tried downloading the update without the automatic updates method, i'm now at a loss.

If i click 'cancel' instead of 'OK (here is your file I don't have)' it tells me
'The older version of Forged Alliance Forever cannot be removed. Contact your technical support group'
so this is what I am doing. contacting you guys for some help because I am clueless, and can't play FAF or even look at the lobby until I get through this install wizard.

Thanks guys for any help you are able to give.
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Re: Update failing to install

Postby Ze_PilOt » 02 Sep 2013, 12:28

Search in the forum, this has been covered many time already (I think you need MSI Cleaner or something like that).
Nossa wrote:I've never played GPG or even heard of FA until FAF started blowing up.
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Re: Update failing to install

Postby Spacenuts » 02 Sep 2013, 12:30

Ok ill search for that then? msi cleaner? because I already searched update problems and it said it was ignoring the words because they are common ones so i didn't really know what keywords to use

Thanks
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Re: Update failing to install

Postby Ze_PilOt » 02 Sep 2013, 12:34

Yes. Try on google too, its a MSI thing, not really directly related to FAF.
Nossa wrote:I've never played GPG or even heard of FA until FAF started blowing up.
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Re: Update failing to install  Topic is solved

Postby Spacenuts » 02 Sep 2013, 12:58

I found some program 'Microsoft Fix It' and ran it, first time didn't work then second time i let it 'uninstall FAF' (invert commas because whole FAF folder stayed) and now its running the installer without hitch. nice one Ze!
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