Client not starting

[Scipi]

Hello.

I just found FAF today (via some remarkable Youtube vids by felixlighta), and decided to try it out.

I'm running into some issues with the installation, however as I cannot start the FAF Lobby client. Whenever I run the program, I get a box with a message "Setting up Session" and it stays there. The progress bar below stays frozen.

I'm not sure if FAF installed properly, my FA installation is on a steam installation on a different drive and searching through various forum posts and the wiki for details about installation, there's been various conflicting information with little actual explanation of how the installation is supposed to work. I've seen references to a folder C:/Forged Alliance Forever - Lobby, which is apparently different than C:/ProgramFiles/Forged Alliance Forever. Some posts saying to make a BinFaF folder in my installation directory and put FA.exe in there (although under Steam it's Supreme Commander.exe. Then I found that you set the path for the game directory in the lobby program itself.

I'd like to try and figure this out, so how exactly am I supposed to have this installed? My FA installation is on a separate HDD than my C: drive, and I don't know if that is affecting anything or not.

Reading other threads, I expect I'm inevitably going to be asked for logs. Although from my understanding logs aren't created unless the program actually starts and you enable logging. Since the program isn't starting for me, I don't have any logs. Or at least, none are under the installation directory.

[BRNKoINSANITY]

Not 100% sure, but I think the default path is to the c: drive, and I was talking to a guy a while back with 2 drives and the client/game refused to run unless both were on the c: drive.

As to the logging in, check that your ports are open. If you can't get it running ZeP is on during euro daytime and should give you a better answer.

Edit -> The logs are located in a hidden directory in the programdata folder. You have to show the folder before you can get to it. This is the path on the C:drive . "C:\ProgramData\FAForever\logs"

[Scipi]

I'll see if copying the game over to the C: drive works. Meanwhile, thanks for that clarification of where the logs are, I misread the directory path

Here are the logs for the last time I attempted to launch the program from forever.log:

Code: Select all

2013-04-23 23:40:46,325 INFO     faf.main             >>> --------------------------- Application Launch
2013-04-23 23:40:47,348 DEBUG    faf.fa.relayserver   initializing...
2013-04-23 23:40:47,351 INFO     faf.fa.proxies       binding socket 0 on port 12000
2013-04-23 23:40:47,352 INFO     faf.fa.proxies       binding socket 1 on port 12001
2013-04-23 23:40:47,352 INFO     faf.fa.proxies       binding socket 2 on port 12003
2013-04-23 23:40:47,352 INFO     faf.fa.proxies       binding socket 3 on port 12006
2013-04-23 23:40:47,354 INFO     faf.fa.proxies       binding socket 4 on port 12010
2013-04-23 23:40:47,354 INFO     faf.fa.proxies       binding socket 5 on port 12015
2013-04-23 23:40:47,354 INFO     faf.fa.proxies       binding socket 6 on port 12021
2013-04-23 23:40:47,354 INFO     faf.fa.proxies       binding socket 7 on port 12028
2013-04-23 23:40:47,355 INFO     faf.fa.proxies       binding socket 8 on port 12036
2013-04-23 23:40:47,355 INFO     faf.fa.proxies       binding socket 9 on port 12045
2013-04-23 23:40:47,355 INFO     faf.fa.proxies       binding socket 10 on port 12055
2013-04-23 23:40:47,364 INFO     faf.util             Read common stylesheet: client/client.css
2013-04-23 23:40:47,509 INFO     faf.util             Read common stylesheet: stats/formatters/style.css
2013-04-23 23:40:47,529 INFO     faf.util             Read common stylesheet: tournaments/formatters/style.css
2013-04-23 23:40:47,529 DEBUG    faf.vault            Map Vault tab instantiating
2013-04-23 23:40:47,562 INFO     faf.replays          Replays Widget instantiated.
2013-04-23 23:40:47,568 INFO     faf.tutorials        Tutorials instantiated.
2013-04-23 23:40:47,585 INFO     faf.client           Outgoing JSON Message: {"action": "requestavatars", "command": "admin"}
2013-04-23 23:40:47,592 INFO     faf.fa.replayserver  listening on address 127.0.0.1:15000
2013-04-23 23:40:47,595 INFO     faf.fa.relayserver   relay listening on address 127.0.0.1:60043
2013-04-23 23:40:47,773 INFO     faf.client           Outgoing JSON Message: {"command": "ask_session"}


Looks like the ports are fine, it may just not like the installation on a separate drive.

[Ze_PilOt]

Check antivirus, peerblock, .....

[Scipi]

I'm not running any antivirus, nor is there any other programs that should be interfering.

[Ze_PilOt]

do you have uid.log ?

[Scipi]

Uid.log is empty. Forever.log is the only log with anything written to it.

[BRNKoINSANITY]

One other thing you might try is to run it as administrator and then in XP compatibility if that doesn't work. I have windows 8, and I have to run as administrator for the client to save my game settings and connect reliably to game lobbies.... it has been a while and I don't remember if I had an issue logging in at first. Just something you might try if you still have had no luck after double checking your firewall, antivirus, and ports.

[Scipi]

I haven't tried running as administrator or in compatibility mode. I'm running windows 7 64 bit.

I think I should note though, I'm not getting to any kind of login screen, or any kind of screen for that matter. Just a small window with a progress bar thing and the "setting up session" message. It also creates an icon in the system tray that does nothing, that's about it.

[BRNKoINSANITY]

Well, that means that the problem is on your end e.g. your PC is not connecting to FAF server in the first place. You are 100% sure you deactivated your firewall, windows firewall, AND any antivirus?