Cannot update and lose connection every few minutes

[Naarkie]

Hello,
When I try to join a 1v1 automatch game, the FAF updater window pops up. It updates for a few seconds, and then I get this error:

Code: Select all

Update started at 2013-01-19 15:59:46
Using game path: H:\Program Files\THQ\Gas Powered Games\Supreme Commander - Forged Alliance
Using appdata: C:\ProgramData\FAForever
Connected to update server at 2013-01-19 15:59:50
lua.scd digest is 5cdd99bddafa38f0873bd11dd353055a
writeToServer(GET_FILES_TO_UPDATE, [FAF])
handleAction(LIST_FILES_TO_UP) - 238 bytes
Files to update: [ForgedAlliance.exe, init_faf.lua, init_ladder1v1.lua, GDFBinary.dll, SupComDataPath.lua]
writeToServer(REQUEST_PATH, [bin, init_faf.lua])
writeToServer(UPDATE, [bin, SupComDataPath.lua, 7fbc0ec8b8ac44223ffb5313908d3736])
writeToServer(REQUEST_PATH, [bin, init_ladder1v1.lua])
writeToServer(UPDATE, [bin, ForgedAlliance.exe, f0e2fc6b2e24200362d6aa0a8cad1eb7])
writeToServer(UPDATE, [bin, GDFBinary.dll, 3fc9e7684d150da5c51db71d2399f316])
FA Server down: The server is down for maintenance, please try later.
TCP Error The remote host closed the connection
Disconnected from server at 2013-01-19 15:59:58
EXCEPTION: UpdaterFailure(('Operation failed while waiting for data.',))


This happens every time I try, even at different times of the day.
Also, after a few minutes of being logged in to FAForever, I get these errors:


Every time I use FAForever. After that I'm in offline mode, and can't try to use matchmaking or anything. I have to restart FAForever to go out of offline mode, but then after a few minutes it happens again.
My internet is fine, all the while while I'm using FAForever other programs are using my internet without fail.

Naarkie

[Ze_PilOt]

Stop using Avast

[Naarkie]

Stop using Avast

Using Microsoft Security Essentials with firewall off...

[Ze_PilOt]

It's probably your anti virus/router/firewall blocking the connection at some point.

I've tried updating the file that block you, no problem.

I have a FAF client connected for 3 days without any disconnection. So it must between you and the server (your pc, your router, your provider, and any router in-between).

[Naarkie]

Can't you just upload a .zip with all the files that need to be updated and I manually overwrite them?

[Ze_PilOt]

That won't solve your disconnection problem, so, no.

[Ze_PilOt]

Can you try disabling your antivirus entirely ?

Someone had the same problem with Panda, he put his AV in "multimedia" mode and it solved the problem.

[Naarkie]

I turned off my antivirus and disabled the firewall in my router, still doesn't work.

[ColonelSheppard]

may you want to try if you ping the sever for a certain time?

Code: Select all

/ping /t www.faforever.com

(in the command line)

[Ze_PilOt]

But do you still lose the connection after a while ?
(I'm not talking of the update process)