Community Managers

[Ze_PilOt]

We are currently searching for community Managers. (That doesn't mean moderators).

What we are asking them :

- Help people to solve their routers problem (possibly by using teamViewer). You will need to gain the player trust.
- Maintain the wiki up-to-date.
- Update the wiki with any new informations.
- Answer technical questions in a special IRC in a very precise and correct way. (and asking a dev in case of doubt).
- Answer technical questions in the forum.
- Point the correct wiki pages if they are available for these kind of question. If not, fill the wiki. (you see the pattern.. The wiki IS the documentation
- Answer the "when xxxx will be ready" questions.
- re-assure players when a technical issue is occurring (server restart because of an update,... -don't let people think that the server is crashing-).
- Point the correct way to report a bug, with as many details as possible.

If you are interested AND serious about it, please postulate here or in PM, with your timezone and online times.

[FunkOff]

I thought this was what mods were for?

[Ze_PilOt]

I don't know where you get that idea.
It's the same for me : I'm the site admin, not a moderator.

[thygrrr]

Moderator == Policeman
Community Manager == Firefighter, Doctor, Teacher, Reverend, etc.

[ToejamS]

Im doing my best to solve technical issues as they arise. I admit I dont have all the answers but I will talk players through most of their issues. Im studying atm so Im at the computer most of the day and available for any queries. I would like to put my hand up to help with the Wiki or anything else that I can contribute to the project with. I used to be a very good pascal and assembler programmer but since then Ive had little call to do any programming.

[thygrrr]

Thanks, ToejamS, your help is greatly appreciated.

[uberge3k]

The mods already do these things where they can; even on GPGNet, that's what the mods spent most of their time doing - linking the patches for FA. So there's already a precedent of "mod" being inclusive of this definition of "community manager".

More help would be welcome though!

[Prince__]

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[Raging_Squirrel]

I think you don't have a credit for it now

[Ze_PilOt]

For those who want to apply, one of the most urgent thing would be to edit the wiki to explain how replays are saved, where, and how to open them.