Forged Alliance Forever

Re: Can't join or create games

2019-06-04T17:59:49+02:00

I just want to be clear that you shouldn't have to shut any firewall off; I don't recommend that. It does however tell us that the problem is there somewhere and you can look into it further.

Statistics: Posted by Gorton — 04 Jun 2019, 17:59

Re: Can't join or create games

2019-06-03T02:56:08+02:00

I seem to have gotten it sorted. I appreciate all your help Gorton. I believe the error was something regarding Windows Defender Smartscreen, even though I had Windows Defender itself disabled, this functionality was not and was more than likely preventing an outside connection. Just to be safe I also did a fresh install of both FA and the FAF client.

Again, thank you for your help!

Statistics: Posted by toofastroboto — 03 Jun 2019, 02:56

Re: Can't join or create games

2019-06-03T02:16:47+02:00

Please use wireshark to see what's happening with the packets.

All I can see in the log is that there is a connection problem - and as far as we're concerned, everything is absolutely fine on our end.

Statistics: Posted by Gorton — 03 Jun 2019, 02:16

Re: Can't join or create games

2019-06-03T02:14:37+02:00

Not likely, as I was playing the game just days before this issue occurred.

Statistics: Posted by toofastroboto — 03 Jun 2019, 02:14

Re: Can't join or create games

2019-06-03T01:42:39+02:00

Okay, then there's some connection issue.
If you have wireshark you might be able to see what's going on;

perhaps your router is blocking it? E.g possibly university or communal router?

Statistics: Posted by Gorton — 03 Jun 2019, 01:42

Re: Can't join or create games

2019-06-03T01:36:18+02:00

The log I emailed to you before is the same, as it's not populating a new log with the subsequent errors.

Statistics: Posted by toofastroboto — 03 Jun 2019, 01:36

Re: Can't join or create games

2019-06-03T01:31:28+02:00

Both FA and FAF are allowed via my firewall and my antivirus is currently disabled.

Statistics: Posted by toofastroboto — 03 Jun 2019, 01:31

Re: Can't join or create games

2019-06-03T01:11:11+02:00

Right, your problem seems to be the connection.

I want you to make sure that FAF and FA are allowed through your Firewall/AV. Try again. If it still doesn't work, email me the log and i'll look through the new one.

Statistics: Posted by Gorton — 03 Jun 2019, 01:11

Re: Can't join or create games

2019-06-02T22:21:57+02:00

Ok, I need you to try again so that you get the error, and give us the full "downlords faf client.log"
in C:\ProgramData\FAForever\logs .

It may be too big to upload here, in which case please upload to a file sharing site or pm me and I will give you my email to send this to.

Statistics: Posted by Gorton — 02 Jun 2019, 22:21

Can't join or create games

2019-06-02T18:18:37+02:00

I've attached my 2 error logs below. I was previously able to create games and join them before upgrading to Windows 10 this past weekend.

Statistics: Posted by toofastroboto — 02 Jun 2019, 18:18