Previously, when a map/mod was removed, the admin would contact you in the client with a message explaining why it was removed, and provide you with a link to the MnM discord server if you wanted to appeal. This was the slowest and most fustrating part of the process, and for a while was outright not working if we had to use the TheSetoner bot to leave messages for offline users.
The speed at which offending content was hidden left many users feeling like they were singled out and targeted, and having to further explain the rules to each user was overly time consuming and impossible if faced with a language barrier.
So; we're no longer contacting users through the client.