Black screen flashes on game start at acu zoom [SOLVED]

This is for troubleshooting of problems with the FAF client and Forged Alliance game.

Moderator: DukeOfEarl

Black screen flashes on game start at acu zoom

Postby Frostworkaeon » 16 Mar 2019, 18:16

This problem only happens when I try playing offline, without using FAF. I'm fine with playing the games online, but here it is. I wanted to practice offline so I started trying to do that. The game starts, and theres the typical zoom to the commander but the screen freezes and alternates with a flashing black screen. I tried reinstalling the game -but it didnt work until I actually redownloaded it. I then installed it on a different hard drive and it worked for I think a single game, and when I restarted it did it again.I had tried closing all other running programs, and I didnt find anything running in task manager although I got an independant task manager and saw that some random programs were running even though turned off, i assume its just preloaded cache or something on the RAM, dont know. -but it turns out the software wouldnt let me close them and I couldnt get permission or whatever was needed to do that. So.. thats basically the issue. I didnt find it anywhere on the boards. Oh, and now Im skimping on the worst part of the detail here.. so I did try variations of closing and uninstalling FAF and I think it worked with it uninstalled, but, thats a problem... Now I know that FAF displayed some kind of error log at one point but I couldnt get it to copy, so I dont know what that was about. I know this post is difficult, but however maybe somebody knows what this problem is about, or it gets somebody else that has it in here- so If you guys decide to keep the post up than, here we go. Ok thanks.
Frostworkaeon
 
Posts: 9
Joined: 16 Mar 2019, 17:58
Has liked: 0 time
Been liked: 0 time
FAF User Name: FrostworkAeon

Re: Black screen flashes on game start at acu zoom

Postby PhilipJFry » 16 Mar 2019, 18:20

when you say you play offline - how do you run the game exactly?

add a command line switch when starting up the game that contains
Code: Select all
/log gamelog.txt
and if you encounter the bug again then close the game and share the gamelog file (it will be printed in the game install location)

if you run the game via steam then you can add this argument via right click on the game in steam -> properties -> set launch options
if you run the exe then i recommend creating a shortcut and adding the argument there
cats>dogs
post logs
User avatar
PhilipJFry
Moderator
 
Posts: 1981
Joined: 23 Mar 2016, 21:16
Location: Austria
Has liked: 210 times
Been liked: 308 times
FAF User Name: PhilipJFry

Re: Black screen flashes on game start at acu zoom  [SOLVED]

Postby Uveso » 17 Mar 2019, 08:45

My cristal ball says; delete the game.prefs file:
Code: Select all
C:\Users\Your_Name\AppData\Local\Gas Powered Games\Supreme Commander Forged Alliance\Game.prefs
User avatar
Uveso
Supreme Commander
 
Posts: 1478
Joined: 11 Dec 2015, 20:56
Location: Germany
Has liked: 49 times
Been liked: 233 times
FAF User Name: Uveso

Re: Black screen flashes on game start at acu zoom

Postby Frostworkaeon » 17 Mar 2019, 23:45

It happened again. heres the log - i put on pastebin was long




https://pastebin.com/muNNQrUR
Frostworkaeon
 
Posts: 9
Joined: 16 Mar 2019, 17:58
Has liked: 0 time
Been liked: 0 time
FAF User Name: FrostworkAeon

Re: Black screen flashes on game start at acu zoom

Postby Frostworkaeon » 17 Mar 2019, 23:50

deleting the prefs file did work. hopefully it doesnt come up again. ill check back here to see if we end up knowing what the log file says about it
Frostworkaeon
 
Posts: 9
Joined: 16 Mar 2019, 17:58
Has liked: 0 time
Been liked: 0 time
FAF User Name: FrostworkAeon

Re: Black screen flashes on game start at acu zoom

Postby Frostworkaeon » 17 Mar 2019, 23:52

Otherwise, thank you for the help !
Frostworkaeon
 
Posts: 9
Joined: 16 Mar 2019, 17:58
Has liked: 0 time
Been liked: 0 time
FAF User Name: FrostworkAeon


Return to Tech Support

Who is online

Users browsing this forum: No registered users and 1 guest