FAF Account

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FAF Account

Postby Garm_GK » 12 Jul 2018, 21:11

Sorry I know you guys must get a lot of these but, I forgot my account information and I've tried to reset my password and I've tried to re-register my account is there anyway you could delete my old account so that I could just make a new one.
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Re: FAF Account

Postby PhilipJFry » 12 Jul 2018, 21:58

we don't delete faf accounts for that kind of reason

if you remember either your faf username or the email address that you used to create the acc then you can reset your password here: https://www.faforever.com/account/password/reset

after filling out the form on that site you will get an email to the address that was used to create the acc to validate the pw reset (your username will be in the mail in case you can't remember it)

after resetting you can log in with your username and new pw
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Re: FAF Account

Postby Garm_GK » 13 Jul 2018, 21:03

Ok but I have done that I thought I was using the right e-mail because when I try to reset my password or try to make a new account it either doesn't work or tells me that the e-mail is already in use, so I don't know if I'm using the wrong internet browser or if it's something else.
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Re: FAF Account

Postby Geosearchef » 14 Jul 2018, 13:26

What do you mean by doesn't work? No email arrives? Some error? Page not loading? What's your username? If you want you could also post your email address, then I could also ask a server admin to take a look. If you have discord you can join https://discord.gg/hgvj6Af (also runs in browser if needed) and ask in technical_help.
Developer, currently working on ICE adapter, Java Client (downlords's client), java api/server.
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Re: FAF Account

Postby Garm_GK » 14 Jul 2018, 23:04

So I feel really dumb right now I thought my Username was my current Username but it wasn't it was the longer non-abbreviated form of my current Username so thank you for all of you help and have a wonderful day
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