Keep losing connection

[viridian]

Hi there:

I keep losing my connection to FAF. Sometimes it will connect, but shortly after I'll see a line like:

Code: Select all

2015-03-05 12:12:29,276 ERROR    faf.client           Error dispatching JSON: {"clan": "", "rating_mean": 1500.0, "country": "DE", "number_of_games": 0, "rating_deviation": 500.0, "command": "player_info", "avatar": null, "ladder_rating_mean": 822.3457038093935, "login": "Eventyde", "çœæ¼æ·¬í»“î˜¯ë¸Šë¿·ï…¼êŒè–³êžƒå…¢ä¢ˆæ¤­áˆ´é¶›î³‚æ½‚è¸©çŒ®æŽé €ç‚­è®­à²®ê²¢éƒ–é‡œí§ŒÂ¡á‡°Ó—åŸšãº¥î á·¢Å î„¦çž„æƒˆà³‘â“Šì†µè¶ƒì¾Ÿ
Traceback (most recent call last):
  File "client\_clientwindow.pyc", line 1757, in process
  File "json\__init__.pyc", line 338, in loads
  File "json\decoder.pyc", line 366, in decode
  File "json\decoder.pyc", line 382, in raw_decode
ValueError: Unterminated string starting at: line 1 column 207 (char 206)


and that'll be it. All the tabs will show as offline and I have to restart to see anything. The rest of the internet will be fine, and my connection is 30Mbit/s so it's not connectivity in general.

I have disabled firewall / anti-virus. No change. Added UPNP, no change. Added UPNP (well, NAT-PNP on apple extreme) and set windows as the default host. No change.

I can record network traffic using Wireshark if it helps.

[viridian]

Also, if you want I can run other programs to try and track down the issue. Is there a debugging option to FAF that would track down the issue in more detail?

[Sheeo]

Hi viridian,

I haven't forgotten about this, sorry! You're experiencing a similar issue to another report a few months ago.

If you could record the traffic with wireshark while the lobby is failing to connect as shown in your log, that would be very helpful!