Unhandled Exception @ Random Times in Game

This is for troubleshooting of problems with the FAF client and Forged Alliance game.

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Re: Unhandled Exception @ Random Times in Game

Postby Printer » 09 Apr 2020, 07:04

I was able to consistently get the game to crash now. It also still occurred after swapping the RAM (good idea).

Using replay https://content.faforever.com/faf/vault/replay_vault/replay.php?id=11414435, had it crash (5) times. It seemed the crashs occured sooner in the game when increasing game speed, but would still occur later in the game at regular speed.

I've attached the log files from several of the crashes in a .7zip file. I might try and re-install everything again sometime this week and try that as well.
Attachments
Crashes - 8-Apr-20.7z
Has (5) crash logs in it, forgot on 2/5 to get the "log" folder though :(
(1.44 MiB) Downloaded 7 times
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Re: Unhandled Exception @ Random Times in Game

Postby Uveso » 09 Apr 2020, 15:24

Code: Select all
EXCEPTION_ACCESS_VIOLATION (0xc0000005) at address 0x007af258
EXCEPTION_ACCESS_VIOLATION (0xc0000005) at address 0x00000000
EXCEPTION_ACCESS_VIOLATION (0xc0000005) at address 0x008b83b4
EXCEPTION_ACCESS_VIOLATION (0xc0000005) at address 0x005bd65e
EXCEPTION_ACCESS_VIOLATION (0xc0000005) at address 0x0000e424


The game is crashing on different memoryaddresses.
I don't think the error can be solved by reinstalling the game.

I am sorry but i am out of options :(
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Re: Unhandled Exception @ Random Times in Game

Postby Printer » 10 Apr 2020, 01:15

Alright, I understand and thanks for your help! Heh, had it happen again which was why I popped back here. I sure my windows re-install was good but maybe I can try that also.

Only mod I had on was Supreme Scoreboard.
Attachments
game.log
(91.03 KiB) Downloaded 4 times
downlords-faf-client.log
(1.4 MiB) Downloaded 4 times
Crash DAta.txt
(7.06 KiB) Downloaded 4 times
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Re: Unhandled Exception @ Random Times in Game

Postby Printer » 10 Apr 2020, 01:18

Sorry- I don't know alot about how computer's actually work- if it is a hardware issue- would you suspect RAM or Hard Drive?
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Re: Unhandled Exception @ Random Times in Game

Postby Printer » 10 Apr 2020, 05:07

I did some poking around and found a few videos with things to try, seemingly made some progress using them.

1. https://www.youtube.com/watch?v=7ptSxGtYKK8 - How to Fix the ‘Unhandled Exception Has Occurred’ Error In Windows 10/8/7 [Tutorial
a. Windows Features & .Net Framework
Found that both the .net frameworks were enabled, but wondered in there was an install error. So unclicked the one he had in the video (.Netframework 3.5) and restarted. Then I tried the replay and there was a crash but without the unhandled exception, it was just- boom- desktop.

Re-clicked the .Netframework 3.5, let the files download, install, and restarted. Upon testing using the same replay at 10x speed- zooming in as I remembered- and it did not crash. This was good but I wanted to be sure.

So watched it again at 10x speed and clicked more wildly around. Near the 3/4 mark, it crashed but with a different error: "Deserialized nil table value."

This occurred as I was clicking on a units icon and hovering over the unit description. Wondering- though if this is just because I was stressing things.

b. Windows Resource Protection Found Corrupt Files...
The second thing he did was to go to the admin CMD prompt and using "sfc /scannow" . It found corrupt files but couldn't repair. Fortunately, the same guy had another video for that scenario, and after running the "Dism /Online / Cleanup-Image /RestoreHealth" operation (seemed to hang at 100% for a while), re-ran the SFC Scan, and this times window's reported corrupt files found but was able to repair them

I'm going to continue testing, but I was encouraged to make some progress. Nevertheless, I've attached the error information regarding the "Deserialized Nil Table Value", incase there's something else there...
Attachments
Deserialized Nil Table Value.txt
(7.92 KiB) Downloaded 7 times
game.log
(89.07 KiB) Downloaded 4 times
downlords-faf-client.log
(1.54 MiB) Downloaded 4 times
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