Stuck at "connecting"

This is for troubleshooting of problems with the FAF client and Forged Alliance game.

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Stuck at "connecting"

Postby MarshmallowCirno » 28 Oct 2018, 14:37

When my girlfriend host a game I can't connect to her lobby. Game is forever "connecting". But me and she can join other public games without issues. I tried to use both official an downlord beta client with the same result
Attachments
game.log
my game.log
(31.59 KiB) Downloaded 7 times
forever.log
my forever.log
(478.97 KiB) Downloaded 6 times
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Re: Stuck at "connecting"

Postby PhilipJFry » 28 Oct 2018, 14:40

are both of you in the same local network behind the same public ip address?
if yes - do both of you use a different port?

Code: Select all
2018-10-28 13:53:46,129 INFO     fa.upnp                        UPnP mapping 192.168.x.x:6112
2018-10-28 13:53:46,168 ERROR    fa.upnp                        Couldn't get StaticPortMappingCollection

according to the log upnp is unable to forward port 6112 to your local ip address - maybe try a different port
cats>dogs
post logs
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Re: Stuck at "connecting"

Postby MarshmallowCirno » 28 Oct 2018, 15:19

We are not in the same LAN
I tried this time with 6119 port, still same
Attachments
game.log
my game.log
(31.59 KiB) Downloaded 6 times
forever.log
my forever.log
(14.46 KiB) Downloaded 7 times
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Re: Stuck at "connecting"

Postby PhilipJFry » 28 Oct 2018, 15:39

according to your client log the manual port mapping of port 6119 works properly
but your game.log file says that it hooks files from downlords client
if you upload a game file from a game that was played with the original client then make sure that you upload the correct file (should be game.uid.#GAMEID.log)

also logs of the other user you cannot connect to would be useful
cats>dogs
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Re: Stuck at "connecting"

Postby MarshmallowCirno » 28 Oct 2018, 18:22

Here I used official client and host used downlords client

host logs:
downlords-faf-client.log
game.log
host game.log
(30.15 KiB) Downloaded 6 times


my logs:
forever.log
my forever.log
(9.07 KiB) Downloaded 7 times

game.uid.8754409.log
my game.uid.#GAMEID.log
(30.32 KiB) Downloaded 5 times
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Re: Stuck at "connecting"

Postby PhilipJFry » 28 Oct 2018, 18:31

according to the client log both of you have a mapped port for faf so in theory there shouldn't be a problem with connecting

do other people also have issues when trying to connect to that particular host?
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Re: Stuck at "connecting"

Postby PillarOfCreation » 03 Nov 2018, 19:06

I also have this problem when playing on the same wifi with 2 friends. How do I get the logs that the above user supplied so I can post them here?

EDIT: using Downlords client on Windows 10.
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Re: Stuck at "connecting"

Postby Geosearchef » 03 Nov 2018, 19:34

they are inside the ForgedAllianceForever folder in C:\ProgramData\
Developer, currently working on ICE adapter, Java Client (downlords's client), java api/server.
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Re: Stuck at "connecting"

Postby PillarOfCreation » 03 Nov 2018, 22:02

Thanks.
Wont these logs contain like "all connection information since I installed the game weeks ago" or is there some way just to get the last 5-10 games?
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Re: Stuck at "connecting"

Postby PhilipJFry » 03 Nov 2018, 22:05

please don't post in other peoples threads with "i have the same issue" unless you're sure that this is the case (and in this case it's not)

also please read the red text above and post logs
(we put the important stuff in the red text so people can read up where they can find logs so we don't have to repeat ourselves 10 times/day)
the logs have timestamps
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