Problems logging into the FaForever Lobby

This is for troubleshooting of problems with the FAF client and Forged Alliance game.

Moderator: PhilipJFry

Problems logging into the FaForever Lobby

Postby Pellefant » 20 Sep 2011, 23:36

Hi!

I recently had to reinstall windows and start installation of FAF and such from scratch again.
The problem now is that I can't seem to login with my user. Now as I clearly don't remember my password for certain I had to create a new one just to be certain that wasn't the flaw.

Install:
Downloaded and installed this version: http://88.191.143.136/faforever/FaForeverLobby.msi
Also tried copying the faLobby.lib manually as you mentioned that problem for Taras.
(Note that everything below is tried with original and copied version of this file)

OS:
Fresh install of XP updated with latest patches
Windows firewall disabled
Nothing but Chrome, Steam and SupCom installed. Oh and some drivers for the machine of course. But most importantly I haven't installed any security software which should limit access.
Everything worked perfect before new install of windows.

User:
Created the user abcd with password abcd which I'm using to login with.

The problem is as follows:
Started forged Alliance
Clicked Cancel on the "Welcome to FA Forever Lobby"
Arrive at the login screen
Type in login: abcd password: abcd
Hit Login button.
Nothing happens

If I try to enter a wrong password or no password at all I get the message:
"FA Server down
The server is down for main... etc..."

And it is very clear that it has two different reactions with the correct password and a faulty one. So it clearly reacts to the login.

Apart from me being unable to connect you should probably consider adding the message: "Wrong password" as well as, when you find the time, a function for us helpless people to recover the password when we forget it.


Kind regards,
Pellefant
Pellefant
 
Posts: 2
Joined: 20 Sep 2011, 23:22
Has liked: 0 time
Been liked: 0 time

Re: Problems logging into the FaForever Lobby

Postby Ze_PilOt » 20 Sep 2011, 23:57

The recover function will come with the new server.

For your problem, it's maybe due to a WMI error.

Are you on XP SP2 ? Have you got a firewall or a antivirus ? If so, try by disabling both.
If it doesn't work, I can look at the problem with Teamviewer (don't fear it, I won't break anything, but it's easier for me to see what happens exactly, and I can run some debug mode :), it will be easier for me to debug.

TAG_Seton had the same problem, it solved ... well, I don't know how :)

You can connect through irc to contact me, or pm me on GPGNet when I'm there.
http://88.191.143.136/faforever/fafwiki ... IRC_server
Nossa wrote:I've never played GPG or even heard of FA until FAF started blowing up.
User avatar
Ze_PilOt
Supreme Commander
 
Posts: 8985
Joined: 24 Aug 2011, 18:41
Location: fafland
Has liked: 18 times
Been liked: 376 times
FAF User Name: Ze_PilOt

Re: Problems logging into the FaForever Lobby

Postby taras » 25 Sep 2011, 10:50

i have the same problem. my account (login:taras) not work after reinstall windows. i create new account(taras93). he work. but i need old account.
already two account not work. me need sometimes create new account?
why not work old account?
taras
Crusader
 
Posts: 18
Joined: 17 Sep 2011, 15:59
Has liked: 0 time
Been liked: 0 time

Re: Problems logging into the FaForever Lobby

Postby Ze_PilOt » 25 Sep 2011, 11:00

You can't use more than one account. What happens with the first one ?
Nossa wrote:I've never played GPG or even heard of FA until FAF started blowing up.
User avatar
Ze_PilOt
Supreme Commander
 
Posts: 8985
Joined: 24 Aug 2011, 18:41
Location: fafland
Has liked: 18 times
Been liked: 376 times
FAF User Name: Ze_PilOt

Re: Problems logging into the FaForever Lobby

Postby taras » 25 Sep 2011, 11:05

taras
Crusader
 
Posts: 18
Joined: 17 Sep 2011, 15:59
Has liked: 0 time
Been liked: 0 time

Re: Problems logging into the FaForever Lobby

Postby Ze_PilOt » 25 Sep 2011, 11:16

You can't use more than one account on the same computer, you are automatically disconnected.
Nossa wrote:I've never played GPG or even heard of FA until FAF started blowing up.
User avatar
Ze_PilOt
Supreme Commander
 
Posts: 8985
Joined: 24 Aug 2011, 18:41
Location: fafland
Has liked: 18 times
Been liked: 376 times
FAF User Name: Ze_PilOt

Re: Problems logging into the FaForever Lobby

Postby taras » 25 Sep 2011, 11:18

But the account stops working until I created a new one.
You can make so that I only have one account? login taras
taras
Crusader
 
Posts: 18
Joined: 17 Sep 2011, 15:59
Has liked: 0 time
Been liked: 0 time

Re: Problems logging into the FaForever Lobby

Postby Ze_PilOt » 25 Sep 2011, 11:21

I rename your current one taras ?
Nossa wrote:I've never played GPG or even heard of FA until FAF started blowing up.
User avatar
Ze_PilOt
Supreme Commander
 
Posts: 8985
Joined: 24 Aug 2011, 18:41
Location: fafland
Has liked: 18 times
Been liked: 376 times
FAF User Name: Ze_PilOt

Re: Problems logging into the FaForever Lobby

Postby taras » 25 Sep 2011, 11:23

Yes. I need only one working account = TARAS.
all others must be removed
taras
Crusader
 
Posts: 18
Joined: 17 Sep 2011, 15:59
Has liked: 0 time
Been liked: 0 time

Re: Problems logging into the FaForever Lobby

Postby taras » 27 Sep 2011, 12:19

ze pilot.
My Account TARAS still not work. you deleted all my other accounts?
please remove taras93.
I need only one working account = TARAS.
taras
Crusader
 
Posts: 18
Joined: 17 Sep 2011, 15:59
Has liked: 0 time
Been liked: 0 time


Return to Tech Support

Who is online

Users browsing this forum: No registered users and 1 guest