Crash to white screen

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Crash to white screen

Postby Suttner » 06 Mar 2019, 02:11

Hi

Ive seen this bug aroundin the forums a few times, but often without a solution or at least none that worked for me so far

so every now and then after a good amount of time ingame, the game crashes to a sometimes greenish white screen, sometimes just white, sounds repeating continuously

i have to restart the whole pc in that case

I reinstalled everything and made sure its up to date, all mods, faf, supreme commander, drivers, windows itself
set the resolution to the right one manually in the file
cchanged windows sound settings to stereo
thought it might have to do with one drive syncing after i reinstalled windows and that was enabled by default, so i got rid of that too

i even unplugged every device that wasnt absolutely necessary as i read in an old post that could be an issue (not even sure if thats a thing, but better safe than sorry)

of course ports are forwarded etc
nothing runs in the background

Im running out of ideas ^^

Please help
Attachments
forever.log
(10.08 KiB) Downloaded 6 times
game.uid.9360035.log
(544.17 KiB) Downloaded 8 times
Last edited by Suttner on 06 Mar 2019, 03:32, edited 5 times in total.
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Re: Crash to white screen

Postby Suttner » 06 Mar 2019, 03:06

Happened again straight in the next game -.-

im on windowed mode this time (was fullscreen before)


also im not dual screen in case youre wondering (one of the first things I changed)
Got Background off
Also redownloaded all dll

again log data



Usually it maybe happened every one in 10 games, seems like its getting more and more now

I hope someone has an idea, answer for me, as i think its no more faf till then :(
Attachments
gamesession.log
(253.55 KiB) Downloaded 4 times
forever.log
(111.39 KiB) Downloaded 4 times
game.uid.9360387.log
(371.68 KiB) Downloaded 6 times
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Re: Crash to white screen

Postby Uveso » 06 Mar 2019, 21:59

You game crashed with these errors:
(Ignore the path, its a game debug path.)

Code: Select all
warning: c:\work\rts\main\code\src\libs\gpggal\DeviceD3D9.cpp(937) Device lost

Code: Select all
warning: c:\work\rts\main\code\src\libs\gpggal\DeviceD3D9.cpp(866) Ran out of memory
warning: unable to lock dynamic texture: Invalid call


Also your description; whithe screen, sound is looping.
Looks like you grafic card driver is crashing.
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Re: Crash to white screen

Postby Suttner » 07 Mar 2019, 01:00

First of all thanks a lot for your answer :)

I reinstalled the driver, but i fear the actual card might be faulty, as ive reinstalled the graphics driver before already (one of the first things i did, before i reinstalled windows)

So just a had a game, same crash again

Put the log up


I will cleanly reinstall graphics driver again, faf, etc

maybe it is fixed then, hopefully
Attachments
game.uid.9363876.log
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Re: Crash to white screen

Postby Suttner » 11 Mar 2019, 00:51

So yeah as I said I reinstalled the graphics driver cleanly again as well as FA and FAF
also opened the case and cleaned quite alot of dust out (also took graphics card out and cleaned it)

2 games went perfectly fine, was about to be hopeful, then it crashed again, same symptoms

Any ideas?
Please, beause i dont have any anymore
Attachments
game.uid.9383244.log
(425.03 KiB) Downloaded 5 times
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Re: Crash to white screen

Postby Anihilnine » 11 Mar 2019, 15:36

You last log, you were using heaps of mods, that's a bad test.

Don't use mods
Don't use fullscreen (set to windowed mode)
Just play a local game against yourself

See if it crashes. Post the log
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Re: Crash to white screen

Postby Suttner » 15 Mar 2019, 02:57

Thanks a lot!

I will do just that

But before i do, i got another (modded) game crash log

Before it, 3 games went perfectly smooth (2 of them beeing about 2hrs)

I'm not on fullscreen since the second post ^^


It's quite common mods/settings generally though :/ also as i previously said i reinstalled everything many times over now (including mods of course)

I'll post again if i can recreate the problem in unmodded singleplayer
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game.uid.9398548.log
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Re: Crash to white screen

Postby Suttner » 17 Mar 2019, 08:22

I havent been able to recreate the problem in single player so far but on the other hand i just tried it a few times
also the problem usually occurs after quite some time if at all, so the single player tests also take quite a lot of time

anyways, had about 4 decent, smooth MP, modded games without any problems, then the same thing happened again
i reinstalled faf and all mods since the last post again btw

I'll upload the log, cant see anything in particular in it myself though :/

once i recreate the crash finally in singleplayer, youll get a "clean" log
untill then i will probably just edit this post with new logs that are from modded games (but as i said the mods arent really extraordinary or anything)
Attachments
game.uid.9412843.log
(619.62 KiB) Downloaded 2 times
game.uid.9411353.log
(599.96 KiB) Downloaded 2 times
game.uid.9409156.log
(383.99 KiB) Downloaded 2 times
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Re: Crash to white screen

Postby Uveso » 19 Mar 2019, 11:49

Code: Select all
warning: c:\work\rts\main\code\src\libs\gpggal\DeviceD3D9.cpp(937) Device lost


It's still your gfx card.

btw, what gfx card do you have ? i hope not a geforce gtx460 :)
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